Prepared Foods Assistant Manager

Good Food Holdings Companies • Aptos, CA

2d • $22 - $35

About The Position

The Prepared Foods Assistant Manager partners with the Prepared Foods Manager to oversee the department and its staff, including financial stewardship, customer service, department conditions, merchandising, food and work safety, communication, hiring, training, and performance management. This management position provides leadership in line with company values and supports a positive, progressive work environment aligned with the company’s mission, vision, values, and policies.

The role supports department operations by coordinating staff, production, ordering, inventory, merchandising, customer special orders, and food preparation. It helps maintain product availability, quality, cleanliness, and food safety; supports sales, labor, and margin goals; and balances administrative work with a visible presence on the floor. The position also provides customer service, product recommendations, and product knowledge.

The work takes place in a grocery store environment, with wet or slippery surfaces, moderate noise, temperature extremes in coolers and freezers, and possible outdoor work depending on location. Exposure to allergens and/or chemicals may occur. The position frequently involves standing and walking and includes lifting, carrying, pushing, pulling, reaching, and other physical tasks. The employer states that reasonable accommodations will be made for qualified applicants and employees with disabilities.

Requirements

• Previous food service, retail, or grocery management experience.
• Knowledge of retail grocery Prepared Foods, Deli, or food production, and/or similar restaurant, café, or food-industry experience.
• Entry- to mid-level computer proficiency.
• Skills to manage financial results, including labor, sales, and profit margin.
• Excellent written and verbal communication skills.
• Basic to intermediate math and computation skills.
• Ability to read, understand, and follow verbal and written instructions; exercise good judgment; resolve conflicts; and analyze situations to find solutions.
• Ability to speak, read, and understand English.
• Ability to frequently and up to continuously stand and walk during a shift.
• Ability to perform the listed physical tasks, including lifting, carrying, pushing, pulling, reaching, twisting, bending, crouching, and using arms, hands, and wrists.

Nice To Haves

• Experience with Excel and inventory software.

Responsibilities

• Partner with the Prepared Foods Manager to oversee department operations and staff, including reviews, scheduling, coaching, development, and feedback.
• Assess, prioritize, and delegate staff tasks and food production.
• Maintain department conditions, including stocking, product rotation, facing, merchandising standards, and category schematics.
• Support satisfactory in-stock conditions and maintain inventory levels to meet sales and margin goals.
• Order products according to anticipated sales and seasonal needs, and train staff on ordering and production schedules.
• Build attractive displays that highlight featured, unique, and seasonal products.
• Plan for weekly advertisements, events, and holidays with the department manager using available tools and reports.
• Maintain professional vendor relationships and teamwork across the department.
• Ensure customer special orders are placed and delivered accurately.
• Receive and unload merchandise; check quality, count, and condition; and communicate issues to management and the merchandising team.
• Stock and rotate products with attention to quality and expiration dates, and maintain organized, clean back-stock areas.
• Assist customers with product selection and provide product knowledge and recommendations based on their needs.
• Wrap, weigh, and price products according to department policy.
• Process made-to-order customer items accurately and promptly.
• Assist with food preparation and production.
• Partner with the department manager to plan, lead, and analyze monthly perishable inventory.
• Apply knowledge of products, industry trends, culinary terminology, product labeling, and common dietary restrictions.
• Work with the department manager to meet labor and margin goals, schedule the department, and develop plans when results fall short of expectations.
• Coach staff on accurate, organized inventory and back-stock practices; handle damaged and spoiled products according to company policy.
• Maintain working knowledge of department equipment and train staff or troubleshoot errors as needed.
• Use resources and labor efficiently without compromising quality or service standards.
• Balance administrative tasks with a presence on the department floor.
• Engage customers in a friendly manner, share product information, assist with locating products, and seek ways to exceed customer expectations.
• Promote a collaborative, approachable team environment; model company values; give and receive constructive feedback; recognize staff; and proactively address staff issues and conflicts.
• Conserve company resources and follow company sustainability, work-safety, food-safety, and other policies and applicable regulations.
• Maintain cleanliness and equipment, and inform store or department management of problems.
• Perform other tasks and duties as assigned.

Benefits

• Comprehensive medical, dental, and vision benefits, and a 401(k), available at 28 hours per week.
• Great earning potential and opportunities for growth within the company’s family of brands.
• Paid parental leave.
• Lifestyle scheduling.
• Public transport benefits.
• Paid community service hours.
• 30% discount at New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed