Prepared Foods Team Member II Part-time - Easthampton

River Valley Market•Easthampton, MA

About The Position

River Valley Co-op staff members are empowered ambassadors for the cooperative’s mission of creating a just marketplace that nourishes the community. The co-op’s values and cooperative movement inspire staff to work together toward a more sustainable and just future, leveraging grocery retail for positive social change in the food system, environment, and community. The organization is committed to social justice and developing anti-racism and multicultural skills. Its operations focus on fresh, local, organically grown, and natural foods and on supporting local producers, community partners, employees, customers, and the local economy. The Prepared Foods Team Member II maintains drip coffee service; prepares smoothies, fresh juice, and espresso to order; slices meat and cheese to order; and makes hot and cold sandwiches to order. The role provides prompt, friendly, helpful customer service and helps meet department goals for sales, margin, labor, and customer service. The position requires open availability, including evenings and weekends, and reports to the Prepared Foods Deli Manager.

Requirements

  • Organized, detail-oriented approach.
  • Ability to multitask.
  • Ability to lift 50 pounds.
  • Ability to stand for long periods and work in close quarters with many team members.
  • Ability to communicate in a positive tone with team members and customers.
  • Ability to work varied shifts beginning at 7 a.m. and ending after 10 p.m.
  • Ability to work a flexible schedule and cover shifts as needed.
  • Neat appearance and personable attitude.
  • Ability to arrive on time for scheduled shifts and accurately use a time clock.
  • Willingness to handle meat and seafood.
  • Ability to follow verbal and written instructions.
  • Ability to properly operate and clean an electric meat slicer.
  • Manual dexterity with department equipment.

Responsibilities

  • Maintain par levels for all items needed throughout the shift.
  • Maintain service ware for in-house and to-go beverages.
  • Communicate product needs and ideas to the Prepared Foods Deli Manager and Prepared Foods Manager.
  • Follow opening and closing procedures as directed by the Prepared Foods Deli Manager and Prepared Foods Manager.
  • Maintain accurate product signage, including ingredients, dates, and prices.
  • Slice specialty meats and cheeses to order; make hot and cold sandwiches to order; and prepare drinks according to standardized department procedures.
  • Provide outstanding customer service with pride and genuine care for customers and products.
  • Serve as a role model and source of information for customers about deli ingredients and products.
  • Maintain and use equipment according to guidelines set by the Prepared Foods Deli Manager and Prepared Foods Manager.
  • Clean spills, sweep, mop, polish work areas, sort and remove trash, and recycle daily.
  • Follow food safety and hot- and cold-storage procedures.
  • Advise the Prepared Foods Deli Manager and Prepared Foods Manager of equipment repairs, replacements, or upgrades.
  • Maintain accurate, up-to-date records of the cost of preparing daily specials.
  • Research and develop new recipes for the made-to-order bar.
  • Read and initial daily deli communication logs.
  • Attend and participate in team and storewide meetings.
  • Perform other tasks assigned by the Prepared Foods Deli Manager.
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