Prep / Pantry Cook

Great Wolf Lodge•Concord, NC

13d

About The Position

At Great Wolf, the Prep / Pantry Cook works in a fast-paced environment to deliver high-quality hospitality. This position prepares food for guests in accordance with high standards and aims to exceed guest expectations. The role supports restaurant, buffet, and banquet operations, preparing ingredients and dishes according to recipes, written standards, production lists, and forecasted business levels. The cook may work the pantry or dessert station in à la carte and buffet restaurants and handles multiple guest orders at a time. The position maintains food safety, sanitation, cleaning, and operating standards; monitors food and supply inventory; and helps keep kitchen equipment, dishes, and utensils clean, stocked, and in good working condition. The cook also supports the operation as requested by culinary leaders and checks out with a culinary leader at the end of each shift. Full-time, part-time, and flexible scheduling are offered.

Requirements

High school diploma or equivalent experience.
At least one year of previous cook experience in a similar environment.
Comprehensive knowledge of food preparation and the ability to understand sanitation issues and precautions needed to maintain a clean food preparation environment.
Ability to work with a Point of Sale system and Kitchen Display System.
Flexibility to work nights, weekends, and holidays as needed based on business demands.
Ability to obtain local or state food-handling permits and ServSafe food-handling certification as required.
Successful completion of a criminal background check and drug screen.

Nice To Haves

Previous resort or hotel cook experience.
Proven teamwork.
Professional image that inspires trust and confidence.
Enthusiastic and positive energy.

Responsibilities

Maintain department operating procedures and complete daily temperature logs, cleaning logs, line check sheets, and food waste sheets.
Comply with food-handling and sanitation regulations and applicable food safety program standards.
Prepare fruits, vegetables, meats, poultry, fish, and other food items for restaurants and banquets.
Prepare food for restaurants according to recipe cards and written standards.
Support buffet and banquet operations by completing prep based on production lists, banquet BEOs, and forecasted business levels.
Work the pantry and/or dessert station in à la carte and buffet restaurants.
Prepare guest orders according to preferences and in a timely manner while working on multiple orders.
Prepare food according to recipe guidelines, taste and adjust flavors with assistance from supervisors and chefs, and weigh or measure ingredients.
Monitor and replenish food, paper goods, and small wares in the heart-of-house area.
Monitor equipment operation, perform preventive maintenance, troubleshoot breakdowns, maintain supplies, and request repairs as needed.
Assist with stocking inventory, requisitioning supplies and food, verifying deliveries, and storing items.
Maintain adequate dishes and utensils and keep cooking and serving dishware clean, sanitary, and in good condition.
Clean work and storage areas, equipment, and utensils; remove garbage; and follow sanitation procedures and legal requirements.
Maintain equipment cleaning schedules and follow operating instructions, troubleshoot breakdowns, perform preventive maintenance, maintain supplies, and request repairs.
Assist and support the operation at the request of the Sous Chef, Executive Chef, or other property leadership.
Check out with a culinary leader at the end of the shift.