Premium Services Supervisor

ASM Global•Fishers, IN

2d•Onsite

About The Position

Fishers Event Center has an excellent and immediate opening for a part-time Premium Services Supervisor at the Fishers Event Center. The Premium Services Supervisor requires an individual to have supervisory skills, customer service skills, positive attitude, knowledge of food preparation, oversee all areas in preparing location and area for day-to-day operation.

Requirements

Serve-safe certified
At least 1 year of supervisory experience in a similar venue or restaurant
Must possess a valid Indiana Server Liquor License and certificate of completion of Indiana Excise training courses
Advanced oral and written communication skills.
Strong orientation to customer service and ability to work with other staff members in the facility.
Results oriented individual with the ability to meet required budgetary goals.
Excellent organizational, planning, communication, and inter-personal skills.
Ability to undertake and complete multiple tasks.
Computer skills to include Excel programs.
Must adhere to local Health Department codes.
Ability to be creative with food presentations and maintain a quality product.

Responsibilities

Ordering, receiving and preparing food items
Attend in-house event-related meetings and relays immediate changes with other departments
Oversee and direct hourly Premium staff
Must possess effective communication with Suite owners, Suite guests, premium guests
Ensures all requisitions to the Warehouse and Kitchen are received in a timely manner, in accordance with Company policy.
Coordinates with Kitchen on the timing and production of functions
Must possess effective communications skills to liaise between Kitchen and Warehouse Teams
Able to adequately trouble shoot point of sale equipment
Oversees, Directs and assists suite attendants/catering staff, bartenders or premium club staff
Check on suites and clubs throughout events to ensure a high level of guest service
Maintaining all Suite and premium club equipment cleanliness
Inventory and quality controls
Working hours vary by show to include days, nights, weekdays, and weekends
Directly supervises all Premium personnel and stewarding staff. Carries out supervisory responsibilities in accordance with company policies and applicable laws.