LN Venues, Premium Sales and Service Coordinator - Hayden Homes Amphitheater (Bend, OR)

Live Nation Entertainment • Bend, OR

1d

About The Position

The Premium Sales and Service Coordinator assists the Director of Premium Sales and Service with sales and administration of Live Nation Premium Experiences Programs at assigned venues. Premium offerings may include box suites, season tickets, PSLs, hospitality events, and other revenue-generating programs; packages and inventory vary by venue. The role also supports client relationships, account administration, marketing, and on-site premium experiences and client services for concert events.

Requirements

• Associate degree required.
• Minimum 1–2 years of relevant business experience.
• Strong communication skills.
• High energy.
• Excellent customer service skills.
• Ability to multitask and solve problems.
• Creativity.
• Highly organized.
• Ability to work in a team setting.
• Ability to anticipate the needs of VIP clientele.
• Commitment to excellence.
• Computer proficiency in Excel, Word, and PowerPoint.

Nice To Haves

• Bachelor’s degree preferred.
• Social media savvy is a plus.
• Some experience in hospitality and/or entertainment preferred.

Responsibilities

• Assist the Director of Premium Sales and Service in generating sales and administering Premium Experiences Programs for assigned venues.
• Prepare, issue, and verify the return of Premium Seat contracts as advised by the Director.
• Oversee and maintain accounts receivable.
• Assist with maintaining client relationships.
• Coordinate with internal departments, including Box Office, Finance, and Marketing, and with the Director of Premium Sales and Service.
• Manage client tickets using Archtics.
• Maintain the client email database and facilitate regular email updates using Marketing Cloud.
• Coordinate on-site premium experiences and client services for concert events.
• Work with VIP Club staff to support smooth event-day venue operations, including catering, on-site entertainment, and concessionaire coordination.
• Conduct cold calls and prospect for new clients.
• Assist the Director with implementing marketing strategies.
• Assist with prospecting using ZoomInfo and LinkedIn Sales Navigator.
• Perform other duties as assigned by management.

Benefits

• Medical, vision, dental, and mental health benefits for employees and family, with access to a health care concierge.
• Flexible Spending Account (FSA) or Health Savings Account (HSA).
• Free concert tickets.
• Paid time off, including paid holidays, sick time, and personal days.
• 401(k) program with company match.
• Stock reimbursement program.
• New parent programs, including caregiver leave.
• Fertility, adoption, foster, or surrogacy support.
• Career and skill development programs through School of Live.
• Tuition reimbursement.
• Student loan repayment.
• Volunteer time off.
• Crowdfunding match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree