LN Venues, Premium Sales and Service Coordinator - Hayden Homes Amphitheater (Bend, OR)

Live Nation Entertainment • Bend, OR

4d • Onsite

About The Position

The Premium Sales and Service Coordinator supports premium-seat sales and service programs for assigned Live Nation venues. The portfolio may include box suites, season tickets, PSLs, hospitality events, and other revenue-generating offerings, with packages and inventory varying by venue. Working with the Director of Premium Sales and Service, the coordinator assists with sales, account administration, client relationships, marketing efforts, and on-site premium experiences and services for concert events.

Requirements

• Associate degree required.
• Strong communication skills.
• High energy.
• Excellent customer service skills.
• Ability to multitask and problem solve.
• Creativity.
• Highly organized.
• Ability to work in a team setting.
• Ability to anticipate the needs of VIP clientele.
• Commitment to excellence.
• Minimum 1–2 years of relative business experience.
• Computer proficiency in Excel, Word, and PowerPoint.

Nice To Haves

• Bachelor’s degree preferred.
• Social media savvy is a plus.
• Some experience in hospitality and/or entertainment preferred.

Responsibilities

• Assist the Director of Premium Sales and Service with generating sales and administering Premium Experiences programs for assigned venues.
• Prepare, issue, and verify the return of Premium Seat contracts as directed by the Director of Premium Sales and Service.
• Oversee and maintain accounts receivable.
• Assist with maintaining client relationships.
• Liaise with internal departments, including Box Office, Finance, and Marketing, alongside the Director of Premium Sales and Service.
• Manage client tickets using Archtics.
• Maintain the client email database and facilitate regular email updates using Marketing Cloud.
• Coordinate on-site premium experiences and client services for concert events.
• Interface with VIP Club staff to support smooth event-day venue operations, including catering, on-site entertainment, and concessionaire coordination.
• Conduct cold calls and prospect for new clients.
• Assist the Director of Premium Sales and Service in implementing marketing strategies.
• Assist with prospecting using ZoomInfo and LinkedIn Sales Navigator.
• Perform other duties as assigned by management.

Benefits

• Medical, vision, dental, and mental health benefits for employees and their families.
• Access to a health care concierge and Flexible Spending Accounts or Health Savings Accounts.
• Free concert tickets.
• Paid time off, including paid holidays, sick time, and personal days.
• 401(k) program with company match.
• Stock reimbursement program.
• New parent programs, including caregiver leave.
• Fertility, adoption, foster, or surrogacy support.
• Career and skill development programs through School of Live.
• Tuition reimbursement.
• Student loan repayment.
• Volunteer time off.
• Crowdfunding match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree