Premium Retail Sales Designer

Best Buy•Plymouth Meeting, PA
•$15 - $21

About The Position

As a Premium Retail Sales Designer, you’ll provide expertise and design proposals to customers seeking premium technology solutions. You’ll conduct sales in retail stores, in homes and in third-party businesses within your assigned market, and partner with outside sales to coordinate each project from beginning to end. You’ll oversee product delivery, installation and implementation to build and maintain customer relationships, including post-sale support and follow-up to ensure customer satisfaction. The role offers target annual compensation potential of $105,000, based on a pay rate of $15 per hour (or the legal minimum wage based on location, if higher) and a variable commission plan based on individual sales. As part of the Best Buy team, you’ll help fulfill the purpose of enriching lives through technology by humanizing and personalizing technology solutions in stores, online and in customers’ homes. Best Buy describes its culture as supporting and valuing employees and providing opportunities for career development and authenticity at work. Best Buy is an equal opportunity employer.

Requirements

  • At least 2 years of customer relationship management experience or equivalent military service.
  • At least 2 years of experience building complex solutions in sales, customer service or related fields.
  • At least 2 years of sales experience in specialty products, luxury brands, custom design or premium products.
  • Current, valid driver’s license.
  • Must be at least 18 years old.
  • Acquire, gain and maintain any required state or local licensing within 90 days of hire.

Nice To Haves

  • Previous experience driving strategic business initiatives.
  • At least 2 years of experience managing a personal book of business.
  • At least 2 years of project management experience.
  • At least 2 years of leadership experience in business, the military or related fields.

Responsibilities

  • Engage with customers to understand their needs, preferences and budget and provide expert advice and recommendations.
  • Maintain expert knowledge of premium-category products, including specifications, features and benefits.
  • Stay informed about technology trends and product releases through continuous learning and professional development.
  • Handle customer inquiries, complaints and returns professionally to ensure a positive experience.
  • Provide regular sales forecasts and reports to management, including customer feedback and market trends.
  • Use effective time-management strategies to optimize daily tasks and responsibilities.
  • Conduct sales in retail stores, customers’ homes and third-party businesses within the assigned market.
  • Partner with outside sales to coordinate all aspects of each project from beginning to end.
  • Oversee product delivery, installation and implementation.
  • Provide post-sale support and follow-up to ensure customer satisfaction.

Benefits

  • Competitive pay and variable commission-based incentive compensation for eligible roles.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility and applicable circumstances.
  • Paid time off for full-time and part-time employees, based on work location, employment status, salary or hourly status, and years of continued or bridged service.
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