Premium Club Team Member, TD Garden
About The Position
Delaware North Sportservice is hiring part-time Premium Club Team Members at TD Garden in Boston, Massachusetts. Team members rotate among front-of-house roles according to operational needs and experience, including bussing, serving, and bartending in premium clubs, suites, and restaurant venues. The role calls for exceptional guest service and high hospitality standards in a fast-paced, collaborative environment. Delaware North owns and operates TD Garden and The Hub on Causeway. TD Garden is a sports and entertainment arena that hosts more than 200 events annually and welcomes over 3.5 million visitors.
Requirements
- At least 1 year of front-of-house restaurant experience, specifically bussing, serving, or bartending in a high-volume or fine-dining setting.
- Ability to work flexible hours, including nights, weekends, and holidays, as needed.
- Ability to lift, balance, and move food trays weighing up to 35 pounds.
- Ability to stand, walk, bend, reach, and perform repetitive motions; work may include walking up and down stairs.
- Ability to maneuver between tables and around corners.
Responsibilities
- Check in with management for daily assignments and attend pre-shift briefings.
- Note relevant service, food and beverage, and guest information during pre-shift briefings.
- Greet guests, answer questions, make recommendations, and provide an outstanding dining experience.
- Accurately take food and beverage orders and serve them according to premium service standards.
- Prepare and serve alcoholic and non-alcoholic beverages in compliance with company policies and responsible alcohol service guidelines.
- Maintain cleanliness and sanitation of dining areas, bars, service stations, equipment, utensils, tables, chairs, and floors.
- Clear used dishes, silverware, glassware, and linens from guest tables and return them to designated dishwashing and sorting areas.
- Reset tables, bars, and service stations according to venue standards and management direction.
- Assist with food and beverage running, guest requests, and other service-related duties to support efficient operations.
- Remove and empty trash as needed.
- Assist in counting and maintaining inventory of china, glassware, silverware, barware, and linens.
Benefits
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
