Premium Audit Clerk (Hybrid)
Utica National Insurance Group•New Hartford, NY
•$17 - $19•Hybrid
About The Position
The Premium Audit Clerk is responsible for frontline written and verbal communication within the department, including communication with external customers and business partners. The role supports premium audit operations through mail and email handling, system updates, supply monitoring, invoice and payment processing, record gathering, and customer service calls. This is a full-time, hourly, non-exempt position that is not eligible for overtime.
Requirements
- High school diploma or equivalent.
Nice To Haves
- Insurance coursework.
- Customer service experience in insurance or a related field.
Responsibilities
- Sort and distribute mail and email communications in a timely manner.
- Create and update the premium audit system with notes, ensuring the accuracy and validity of information.
- Monitor and order departmental supplies.
- Understand the department’s workflow and authority.
- Input vendor invoices and other payment requests.
- Gather and provide audit records to third parties and management as requested.
- Handle customer service phone calls according to guidelines.
Benefits
- Medical and prescription drug benefit
- Dental benefit
- Vision benefit
- Life insurance and disability benefits
- 401(k) Profit Sharing and Investment Plan, including an annual company financial contribution and discretionary profit-sharing contribution based on annual company financial results
- Health Savings Account (HSA)
- Flexible Spending Accounts
- Tuition assistance, training, and professional designations
- Company-paid family leave
- Adoption/surrogacy assistance benefit
- Voluntary benefits including group accident insurance, hospital indemnity, critical illness, legal services, ID theft protection, and pet insurance
- Student loan refinancing services
- Care.com membership with back-up care and senior solutions
- Business travel accident insurance
- Matching Gifts program
- Paid Volunteer Day
- Employee Referral Award Program
- Wellness programs
- Personal insurance discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
