Precision Ag Specialist

Papé Group•Moscow, ID

About The Position

Pape’ Machinery, Inc.’s Agriculture & Turf Division is hiring a Precision Ag Specialist for its Colfax, Washington and Moscow, Idaho locations. The specialist serves as a regional expert, key contact, and first line of support for departments configuring, quoting, setting up, and supporting John Deere Precision Ag and other Integrated Solutions products. The role explains the customer value and features of John Deere Precision Ag products and helps users navigate MyJohnDeere.com, Operations Center, JDLink, and the Stellar Support website. The position focuses on driving precision agriculture solution sales, helping customers troubleshoot and make effective use of their products, and training and supporting Pape’ team members on precision ag products. Pape’ describes its environment as supportive of employee growth, with training, mentoring, competitive compensation, benefits, and an emphasis on work-life balance. Compensation is salary plus commission, depending on experience. Candidates must successfully pass a pre-employment drug test.

Requirements

  • Excellent customer relations skills.
  • Ability to identify issues related to Precision Ag and related technology solutions.
  • Ability to communicate effectively with customers by telephone and in person.
  • Experience with Product Support department operations and customer expectations.
  • Strong computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Entrepreneurial mindset and strong organizational skills.
  • Must successfully pass a pre-employment drug test.

Responsibilities

  • Serve as a regional expert, key contact, and first line of support for Precision Ag and Integrated Solutions products.
  • Assist departments with configuring, quoting, setting up, and supporting John Deere Precision Ag and other Integrated Solutions-related products.
  • Explain the customer value, features, and benefits of John Deere Precision Ag products and strategy.
  • Help customers navigate MyJohnDeere.com, Operations Center, JDLink, and the Stellar Support website.
  • Drive sales of precision agriculture solutions.
  • Assist customers with troubleshooting and using their products effectively.
  • Train and support Pape’ team members by sharing knowledge of precision agriculture products.

Benefits

  • 401(k) and Roth 401(k) retirement plans with company match
  • Medical, dental, vision, and prescription insurance
  • Flexible Spending Accounts
  • Life insurance
  • Short- and long-term disability insurance
  • Employee Assistance Program
  • Online and instructor-led training
  • Tuition reimbursement for training programs
  • Vacation, sick leave, and paid holidays
  • Training and mentoring
  • Opportunities for advancement and promotion from within
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