Pre-Sales Manager (Law Enforcement)

TRULEO•Greenville, SC
•Onsite

About The Position

TRULEO is hiring a Pre-Sales Manager with a law enforcement background to serve as the first point of contact for agencies nationwide. The role is based in the Greenville, South Carolina area and is in-office, with occasional travel for conferences. The SDR team books meetings; the Pre-Sales Manager leads them, delivering up to seven virtual introductory presentations and product demos per day to chiefs, sheriffs, investigators, and command staff. The position explains how TRULEO supports agencies’ investigative workflows and qualifies opportunities for handoff to Account Executives. The Pre-Sales Manager conducts discovery during meetings, addressing agencies’ current systems, case volume, staffing, decision-makers, budgets, and timelines. The role also responds to questions about CJIS compliance, data security, AI accuracy, and evidentiary use; records meeting notes and next steps in HubSpot; shares field feedback with product and marketing; coaches SDRs; and represents TRULEO at conferences and trade shows. TRULEO describes its intelligence platform as serving more than 1,000 law enforcement agencies. The company is headquartered in Greenville, South Carolina, and states that its platform is FBI CJIS and SOC 2 compliant and included in the FBI National Academy curriculum.

Requirements

  • 2–3 years of experience in law enforcement or a related public safety technology, training, or consulting role; backgrounds may include sworn officer, investigator, analyst, or dispatcher.
  • Deep working knowledge of agency operations, including RMS/CAD, case management, evidence, chain of command, and procurement basics.
  • Polished, confident presentation skills for virtual audiences of chiefs and detectives.
  • Comfort with technology and ability to learn software quickly and run live demos.
  • Strong energy and stamina for a high-volume meeting calendar.
  • Organization and discipline in maintaining CRM notes and next steps.
  • Lives in the Greenville, South Carolina area; the role is in-office with occasional conference travel.
  • Ability to pass the background check required to work with criminal justice (CJIS) data.

Nice To Haves

  • Investigations experience.
  • 1–2 years of experience delivering software demos or product presentations.
  • Sales experience, especially in public safety or government technology.
  • Sworn law enforcement experience, especially in investigations or command.
  • Experience as a field training officer, academy instructor, or department trainer.
  • Familiarity with AI, OSINT, or digital evidence tools.
  • HubSpot experience.

Responsibilities

  • Deliver up to seven virtual introductory presentations and demos per day to law enforcement leaders and investigators.
  • Explain TRULEO in terms of agencies’ investigative workflows, case examples, and operational challenges.
  • Conduct discovery on agencies’ systems, case volume, staffing, decision-makers, budget, and timeline.
  • Qualify meetings and hand off opportunities to Account Executives, logging notes in HubSpot the same day.
  • Address questions and objections about CJIS compliance, data security, AI accuracy, and evidentiary use.
  • Share field feedback with product and marketing about what resonates, what is confusing, and what agencies are asking for.
  • Coach SDRs on law enforcement language, agency structure, and meeting qualification.
  • Support conferences and trade shows as a subject-matter voice.

Benefits

  • Full health coverage
  • 401(k)
  • Equity
  • PTO
  • FSA
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