Pre-Owned Vehicle Sales Manager

Rusnak Volvo Cars Westlake•Thousand Oaks, CA

9d•$80,000 - $120,000

About The Position

Rusnak Auto Group is seeking a Pre-Owned Vehicle Sales Manager for its Volvo dealership in Westlake. The role manages the Pre-Owned Vehicle (POV) Sales Department, handles client inquiries, and works to maximize profitability on pre-owned vehicle sales. Compensation is $80,000–$120,000, based on experience and skill level. The manager oversees sales performance, budgeting, forecasting, inventory acquisition and aging, appraisals, reconditioning, wholesaling, auctions, marketing, and customer follow-up. The role also contributes to strategic planning, leads and develops the sales team, works with dealership management and other departments, and maintains productive relationships with manufacturer partners. The position requires a bachelor’s degree in business or a related field, or equivalent training and experience, along with at least five years of relevant automotive pre-owned sales experience and current California sales and driver licenses.

Requirements

Bachelor’s degree in business or a related field, or equivalent training and experience.
At least five years of related, progressively responsible automotive pre-owned vehicle sales experience.
At least five years in pre-owned automotive sales management or a similar automotive industry position.
Current California Sales License.
Current California Driver License and a clean Department of Motor Vehicles driving record.

Nice To Haves

Automotive Finance & Insurance Manager experience.

Responsibilities

Develop, monitor, and adjust pre-owned vehicle sales goals, budgets, and volume targets to meet company and franchise objectives.
Promote departmental sales initiatives, explain product lines and features, inform clients about specials, and handle client concerns and complaints according to dealership guidelines.
Set annual and monthly objectives for unit sales, gross profits, expenses, and operating profit; forecast sales, gross, and key expenses.
Analyze market and franchise data, identify growth opportunities, and work with management to meet revenue targets and strategic goals.
Monitor sales and profitability weekly and monthly, and comply with company, local, state, and federal regulations affecting pre-owned vehicle sales.
Establish delivery procedures, including introducing clients to the Service Department and scheduling their first service appointment.
Ensure use of the CRM tool and manage prospecting, follow-up, and sales-control processes for potential pre-owned vehicle buyers.
Process sales consultant commission sheets daily and monitor related payroll records.
Coordinate with the new vehicle Sales Manager on units needed for pre-owned inventory and work with the Service Department to source quality, low-mileage vehicles.
Enforce vehicle turn policies of 60 days for non-Porsche products and 90 days for Porsche products.
Appraise incoming vehicles; oversee cost control, cosmetic and mechanical reconditioning, and reconditioning expenses within dealership limits.
Establish and control wholesaling activities; monitor auction activity and prices; attend auctions; approve auction paperwork; and provide purchase documentation to the office.
Notify management of anticipated purchase deliveries, track auction purchase results, and compare auction-vehicle gross profits with trade-in gross profits.
Develop outside wholesaler and retailer sources for buying and selling vehicles, and work with other Rusnak franchises to retain pre-owned vehicles within the group.
Participate in strategic planning and work with the GSM and/or GM to develop and assess franchise-level plans and improve performance.
Hire, train, motivate, direct, schedule, counsel, and monitor department team members; ensure appropriate staffing and support development of sales programs.
Conduct daily and weekly sales and sales-training meetings; support deal closing and customer satisfaction; keep sales consultants informed about inventory and advertising.
Establish and enforce product-knowledge standards and work with team members on goals, productivity, performance, and improvement plans.
Ensure 100 percent turnover of each client to the Finance and Insurance Manager.
Identify opportunities to improve franchise effectiveness and build external relationships to recruit qualified candidates.
Develop appropriate relationships with manufacturer partners and ensure the sales team meets manufacturer ethical and performance expectations.
Manage inventory mix, quantity, total value, aging, and days’ supply; monitor aged inventory to reduce wholesale losses and merchandise inventory effectively.
Monitor customer preferences, lost sales, dealership sales history, and local market conditions to guide stocking decisions.
Work with management on advertising campaigns and promotions; ensure acquisition of products that match market demand and Rusnak standards.
Review website content for accuracy and create pricing, specials, and seller’s notes.
Follow company-approved methods for wholesaling aged inventory or vehicles not retained for retail sale.

Benefits

Professional development
Competitive pay
Comprehensive health coverage, including medical, dental, vision, life, and long-term disability
Employee Assistance Program
401(k) retirement plan
Sick pay, vacation, and holiday pay
Employee wellness program
Flexible Spending Account
Employee referral bonus program
Employee discounts and perks