Practice Transformation Specialist - Hybrid position - Pittsburgh - FT
About The Position
Works collaboratively with participating practices to facilitate implementation of the Patient Centered Medical Home (PCMH) model of care. Develops and implements strategies to promote value-based care delivery principles and the goals of the Highmark Health enterprise. The role trains and promotes an on-site quality improvement approach with the Health Coach and practice team, assesses and redesigns workflows, supports data-driven quality improvement goals, and helps optimize electronic medical record tools and PCMH-related patient services. It identifies potentially replicable best practices by examining health data, practice trends, and processes, and collaborates with the Allegheny Clinic education team to assess Health Coach educational needs. The position coordinates project progress and records of webinars, learning collaboratives, and activities across practice sites, and directs key personnel toward practice transformation goals. Other duties may be assigned or required. Employees must follow ethical, legal, privacy, information-security, and company conduct requirements, including HIPAA and applicable laws and policies. The company prohibits discrimination against protected individuals and categories.
Requirements
- Associate's degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
- Two years of experience in a primary care setting.
- Previous experience in a medical practice setting, including an in-depth understanding of clinical processes and workflows in a medical office.
Nice To Haves
- Medical Assistant Certification
Responsibilities
- Train and promote an on-site quality improvement approach with the Health Coach and practice team; continually assess and redesign workflows.
- Support practice sites in identifying and setting meaningful, realistic, relevant, data-driven quality improvement goals and measures.
- Facilitate or recommend workflow redesign to optimize electronic medical record tools and PCMH-related patient service.
- Identify opportunities and support replicable best practices by examining health data and practice trends and interviewing practice leaders to identify processes for dissemination.
- Collaborate with the Allegheny Clinic education team to assess Health Coach educational needs, including curriculum collaboration.
- Coordinate project progress and maintain records of webinars, learning collaboratives, and activities across practice sites.
- Direct key personnel in achieving practice transformation goals.
- Perform other duties as assigned or required.
- Comply with HIPAA, privacy and information security policies, the Code of Business Conduct, and applicable laws and company requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
