Practice Supervisor

ERC Pathlight • Austin, TX

3d

About The Position

The Practice Supervisor oversees administrative and business support operations for one or more facilities and directly supervises administrative and care coordinator teammates. The role supports effective operations and a positive patient experience, coordinating facility needs and helping optimize capacity and utilization, with a focus on admissions responsibilities and efficiencies. The position is based across the Austin, Texas, and Round Rock locations and requires travel between them. The schedule is Monday through Friday, 7:30 AM to 4:30 PM.

Requirements

• High school diploma or GED.
• At least 2 years of administrative experience in a clinical or mental health setting.
• Ability to multitask and strong organizational skills.
• Ability to plan, coordinate, and direct the work of others.
• Excellent verbal and written communication skills.

Nice To Haves

• Bachelor’s degree in healthcare administration, business administration, or a related field.
• Previous supervisory experience.

Responsibilities

• Oversee management of Care Coordinators and Administrative Assistants for assigned facilities, under the oversight of the Practice Manager or Executive Director.
• Serve as the primary contact and coordinator for facility management issues, working with vendors such as food service, security, building management, and janitorial services.
• Partner with the Practice Manager to optimize facility capacity and utilization, with specialized focus on admission responsibilities and efficiencies.
• Provide direct support and backup coverage for all duties of Care Coordinators and Administrative Assistants.
• Audit and drive results to ensure Care Coordinator metrics are met.

Benefits

• Competitive compensation.
• Medical, dental, and vision coverage.
• Paid time off.
• Parental leave.
• Retirement benefits.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED