Practice & Site Coordinator - Stamford Ortho

Stamford Health•Stamford, CT

1d•Onsite

About The Position

The Practice & Site Coordinator supports the Practice & Site Administrator with the day-to-day operations of the practice and helps ensure adherence to policies, regulations, goals, and initiatives. The position is onsite in Stamford, Connecticut, Monday through Friday, 8:30 a.m. to 5:00 p.m. The coordinator supports practice locations, front desk staff, schedulers, and referrals; handles office records and confidential matters; assists with accounts payable, accounts receivable investigations, revenue-cycle coordination, and billing reconciliation; and helps maintain office supplies, equipment, records, payroll, and paid time off balances.

Requirements

High school diploma required.
At least 3 years of medical office experience preferred.
High degree of responsibility in handling confidential matters.
Knowledge of office record keeping and workflow processing.
Ability to work independently and balance multiple priorities.
Effective verbal and written communication skills.
English proficiency required.

Nice To Haves

Associate degree preferred.
At least 3 years of medical office experience preferred.

Responsibilities

Assist the Practice & Site Administrator in managing daily operations at practice locations.
Prepare documents and handle confidential matters in accordance with rules, policies, and procedures.
Answer telephone calls and inquiries promptly and professionally, and route or resolve calls appropriately.
Ensure office space, supplies, and equipment are appropriately provided and maintained for medical staff and patient care.
Manage accounts payable processing in accordance with policies and procedures.
Assist with investigations of accounts receivable accounts and interactions with the Revenue Cycle.
Reconcile monthly billing with appointment schedules, identify discrepancies, and facilitate corrections.
Collaborate with the Revenue Cycle to resolve patient billing matters.
Ensure mail is opened and processed, and offices are opened and closed according to procedures.
Provide support to front desk staff, schedulers, and referrals as needed.
Maintain payroll and paid time off balances for departmental employees.
Run errands as requested by the Practice & Site Administrator and/or Medical Site Directors.
Oversee and maintain the cataloguing of records in storage.
Support and uphold established policies, procedures, objectives, quality improvements, and safety.