Practice Manager - Ortho - East Patchogue

NYU Langone Health • East Patchogue, NY

4d • Onsite

About The Position

NYU Langone Hospital—Long Island is hiring a Practice Manager for its orthopedic practice in East Patchogue. The Practice Manager is responsible for the operational functions of the private practice, ensuring office policies and procedures are followed and promoting efficiency and profitability. The role oversees practice staff and workflows, personnel and payroll records, training, recruitment, finances, supplies, provider schedules, patient registration, facilities coordination, and compliance. The manager also supports billing and credentialing teams, maintains managed care documentation, and provides reports and data as requested.

Candidates must have a bachelor's degree in a related field for applicable hires, 3–5 years of experience in a healthcare environment, and 1–2 years of demonstrated management experience, or an equivalent combination of education and experience. Excellent communication, interpersonal, organizational, leadership, multitasking, and computer skills are required. Knowledge of Epic is preferred.

The stated annual salary range is $80,349.03–$101,556.00. Actual salary depends on factors including experience, specialty, education, and hospital need. The range does not include bonuses or other forms of compensation or benefits. NYU Langone provides a comprehensive benefits and wellness package, including financial security benefits, a generous time-off program, employee resource groups, and an employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

Requirements

• Bachelor's degree in a related field required for hires after January 1, 2017; acquired practices may be grandfathered.
• 3–5 years of experience in a healthcare environment.
• 1–2 years of demonstrated management experience, or an equivalent combination of education and experience.
• Excellent oral and written communication, interpersonal, organizational, and leadership skills.
• Excellent multitasking skills, including switching between tasks without loss of efficiency.
• Strong computer skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Knowledge of Epic.

Responsibilities

• Direct and supervise practice staff, including oversight of job duties, responsibilities, and time efficiency.
• Maintain personnel files and current job descriptions, and maintain employee timesheets for payroll.
• Ensure staff receive appropriate training; develop and maintain practice-specific orientation materials, policies, and procedures.
• Monitor staff time efficiency, including downtime and overtime, and support efficient front desk operations.
• Train front desk staff in customer service and interactions with providers, patients, and support staff; monitor responses to provider follow-up requests through the EMR or verbally.
• Recruit and hire staff as applicable.
• Prepare and submit monthly financial reports and annual budgets on time; monitor practice expenses.
• Oversee supply ordering and inventory, submit invoices for payment, and submit capital requests with required paperwork and justifications.
• Maintain current practice documents, including licenses and DEAs, with managed care plans; respond to managed care requests and coordinate credentialing for new providers.
• Maintain current managed care participation lists for practice staff.
• Maintain provider schedules, oversee schedule changes, and ensure patients are rescheduled appropriately.
• Monitor efficient patient registration, including assistance with EMR intake paperwork and patient questions.
• Coordinate building maintenance with outside property managers while minimizing disruption to practice hours; meet with project managers to plan and facilitate enhancements and expansion.
• Monitor safety and compliance in accordance with applicable regulatory agency and OSHA requirements.
• Maintain working relationships with the building manager and office security team; assist with cleaning and exterminating contracts.
• Provide timely information to billing and credentialing departments and maintain working knowledge of relevant insurance plans and billing regulations.
• Provide requested reports and data on time and maintain adherence to practice policies and procedures, updating them as appropriate.
• Perform other duties as assigned and duties pertaining to the specialty.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program addressing physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager