Practice Operations and Team Lead
Graff Orthodontics•Farmington, NM
About The Position
Graff Orthodontics is seeking a dependable, tech-savvy Practice Operations and Team Lead to guide its close-knit team and daily operations. This hands-on leader will partner with the doctor, support the team, and bring clear communication, consistency, and respectful accountability to the practice. The role is full-time, Monday through Friday, from 7:45 AM to 5:00 PM.
Requirements
- Three or more years of experience in orthodontic or dental leadership.
- Approachable, confident leadership style with strong communication, organization, problem-solving, and follow-through.
- Comfort with payroll, practice finances, and performance reports.
- Highly tech-savvy, quick to learn software, and comfortable troubleshooting routine computer issues.
Nice To Haves
- Treatment coordination experience preferred.
- Spanish bilingual skills are a plus.
Responsibilities
- Lead daily practice operations, including staffing, scheduling, patient flow, supplies, and administrative follow-through.
- Coach and support the team, set clear expectations, and address concerns fairly and directly.
- Manage employee payroll and assist with budgets, expenses, performance measures, and financial records.
- Serve as the backup Treatment Coordinator when needed, supporting consultations, financial presentations, and patient follow-up.
- Partner with the doctor and leadership to improve systems, team development, patient experience, and practice performance.
Benefits
- Competitive pay based on experience.
- Quarterly production bonus opportunities.
- Medical, dental, vision, and life insurance.
- PTO and paid holidays.
- 401(k) options.
- Team outings.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
