Practice Manager

Randolph Health • Liberty, NC

25d

About The Position

The Practice Manager works with all direct reports to provide training and education related to RMA policies and procedures, business applications, and compliance. The role maintains a staff reporting relationship with the Clinical Manager or designee in areas where financial operations, clinical services, front office operations, and compliance overlap. The Practice Manager supports RMA customer satisfaction and patient education goals, coordinates support and medical staff scheduling, promotes employee morale, and handles personnel matters affecting direct reports. The role also participates as a member of the management team and performs additional responsibilities assigned by the Executive Director.

Requirements

• Extensive experience in all office functions.
• An AA/AS or LPN/RN degree and/or 3–5 years of office operations experience.
• Excellent communication and interpersonal skills.
• Knowledge of electronic applications.

Responsibilities

• Provide direct reports with training and education on RMA policies and procedures, business applications, and compliance.
• Maintain a staff reporting relationship with the Clinical Manager or designee where financial, clinical services, front office operations, and compliance overlap.
• Support and promote RMA customer satisfaction and patient education goals.
• Provide and coordinate support and medical staff scheduling, including appointments, staffing, and call.
• Strive to achieve a high degree of employee morale.
• Assume responsibility for personnel matters affecting direct reports.
• Work as a member of the management team.
• Perform additional responsibilities assigned by the Executive Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree