Practice Manager

Methodist Health System • Dallas, TX

25d • Onsite

About The Position

The Practice Manager supervises the facility’s daily operations to support efficient workflows and quality patient care, working closely with physicians. The role oversees practice revenue-cycle activities, staffing and employee development, budgets, business operations, inventory, safety, patient experience, and performance reporting. The manager partners with providers and Methodist Medical Group (MMG) leadership on practice performance, recruitment, onboarding, and growth strategies, and leads practice-based committees to involve staff in operational decisions.

Requirements

• Strong interpersonal and communication skills for effective communication with physicians, medical professionals, office personnel, employees, and patients.
• Excellent analytical and problem-solving skills.
• Computer literacy and knowledge of relevant healthcare and administrative software.
• Good leadership, motivation, training, and goal-setting skills.
• Excellent verbal and written communication skills.
• Financial and accounting skills.
• Knowledge of finance best practices and standards.
• Strong organizational and time-management skills.
• Ability to perform work involving prolonged sitting, some bending, stooping, and stretching.
• Eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
• Normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.

Nice To Haves

• Bachelor’s degree in healthcare administration, public health, health information management, or business administration.
• Three years of experience in a position with supervisory responsibilities.

Responsibilities

• Supervise and perform front-end revenue-cycle workflows and manage provider performance against MMG initiatives to achieve practice revenue-cycle indicators.
• Round with staff daily and ensure the practice meets MMG standards for huddles, staff meetings, one-on-one meetings, performance meetings, and operating reports.
• Support employee engagement and development goals.
• Coordinate with MMG leadership on preparation and development of the annual operating budget and monitor performance against budget.
• Manage the business affairs of the assigned practice.
• Use data to inform decisions about practice operations and provide updates to MMG leadership.
• Manage and report patient experience and access to the supervisor.
• Hire, train, monitor, and retain staff; monitor direct reports’ performance, provide additional training as needed, and conduct annual performance evaluations.
• Manage work schedules and ensure appropriate staffing.
• Oversee inventory of medications and medical equipment and arrange resupply and maintenance.
• Manage security and occupational health and safety at the practice.
• Interact with patients, assist with complaint resolution, and manage patient grievances according to MMG policy.
• Partner with providers to achieve performance metrics and develop business strategies and patient services.
• Support MMG in provider recruitment and onboarding.
• Assist with short- and long-term practice growth strategies.
• Model leadership behaviors that support the organization’s mission and goals.
• Lead practice-based committees to engage staff in operational decisions.

Benefits

• Competitive salaries.
• Medical, dental, and vision insurance.
• Matched retirement plan.
• Employee wellness program.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager