Practice Manager

CardioOne•Columbus, OH

40d•$90,000 - $105,000•Onsite

About The Position

Cincy Heart is hiring a detail-oriented Practice Manager for its new practice. This dynamic and exciting leadership position is in a busy practice, and you will collaborate with the Vice President of Operations to manage the day-to-day operations of the clinic. You will have direct oversight over a multi-functional team of front desk staff, medical assistants, and ultra-sound technicians. This role is responsible for providing day to day operational leadership support and guidance across the practice. Occasional project work, cross-team coverage, and other responsibilities will be expected. This position is estimated to start in late December/early January as the practice will launch in February 2027.

Requirements

Bachelor's degree in healthcare administration, business, or related field preferred and/or equivalent work experience.
3+ years of direct practice management including annual revenues, payroll management, and employee performance reviews.
1+ years of revenue cycle management experience and TOS service collections and patient billing resolution skills.
Leadership experience managing clinical and administrative teams.
Strong understanding of ambulatory practice operations, revenue cycle, patient experience, and healthcare workflows.
Strong analytical, organizational, communication, and problem-solving skills.
EHR/practice management experience; athenahealth preferred.
Proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint).

Responsibilities

Oversee daily clinical and administrative operations.
Manage daily operations, including staff scheduling, provider/testing schedule optimization, and ensuring practice communication through meetings.
Partner with physician leadership and CardioOne operations to execute practice goals.
Supervise, coach, and develop clinical and administrative staff.
Oversee scheduling, registration, patient flow, clinical support, revenue-cycle coordination, and patient experience.
Optimize scheduling efficiencies to grow practice volume.
Lead initiatives to improve patient experience and ensure that payment-at-time-of-service metrics are met.
Monitor operational and financial performance and identify improvement opportunities.
Onsite HR functions including but not limited to employee coaching, mentoring, employee management, annual review, performance improvements and conflict resolution, payroll and time off approval.
Coordinate hiring, onboarding, training, performance management, and employee relations with CardioOne.
Manage vendors, supplies, equipment, facilities, and practice resources.
Address patient and operational concerns promptly and professionally.
Promote compliance with applicable healthcare, privacy, safety, and accreditation requirements.
Implement process improvements that improve efficiency, quality, scalability, and patient outcomes.
Facilitate meetings with providers on a monthly basis.