Practice Manager

Southern Family Dental Partners•Clarksville, TN

About The Position

The Practice Manager creates and maintains a pleasant, safe, and effective work environment, supporting strong organization and communication. The role manages the practice’s day-to-day office operations, staff, facilities, and financial goals, implementing and maintaining systems that help the practice meet its objectives. The Practice Manager supports high-quality dental care and patient service, monitors patient flow and management reports, oversees supplies and equipment, responds to concerns, and works with clinical providers and staff to achieve operational and business goals. The role also recruits, trains, schedules, and manages staff, and ensures the workplace is HIPAA compliant.

Requirements

High school diploma or equivalent required.
At least 2 years of experience in a dental or medical office setting.
Ability to remain calm under pressure.
Strong leadership skills.
Excellent time management and organizational skills.
Strong customer service skills.
Valid driver's license and active car insurance.
Experience with Microsoft Word, Outlook, and Excel.

Nice To Haves

Bachelor's degree preferred.
Previous management experience preferred.
Dental office management experience highly preferred.
Knowledge of Denticon dental software.
Knowledge of dental terminology.

Responsibilities

Maintain a high level of customer service for patients, colleagues, and referring doctors.
Ensure the delivery of quality dental care to patients.
Run and analyze management reports as needed.
Continuously assess the schedule to ensure optimum patient flow.
Organize and oversee supply purchases, equipment upgrades, and operational expenses.
Respond to patient, clinical, and operational concerns in a timely and effective manner.
Support and achieve business goals, revenue, and profitability objectives through a respectful, forward-thinking, and motivational style.
Organize and lead staff meetings.
Review, approve, and submit timecards for payroll bimonthly.
Participate in recruitment and interviews for open positions within the office.
Partner with clinical providers to ensure comprehensive patient care through morning huddles, team meetings, and other activities.
Train, develop, and manage staff to meet performance standards.
Determine staff schedules and ensure operational standards are met.
Lead the practice by being accessible, responsive, and diplomatic, while delegating duties with practice efficiency in mind.
Ensure that the work environment is HIPAA compliant.