Practice Manager II Geneva Primary Care/FLH Primary Care, Geneva NY
About The Position
The Practice Manager provides primary oversight of administrative and operational functions at Geneva Primary Care and FLH Primary Care, with approximately 60% of the role focused on operations. The role supervises staff, optimizes daily practice operations, and supports patient and provider satisfaction. The manager collaborates with providers and staff to improve workflows and patient experience, and supports Occupational Health and Worker’s Compensation services. The position is based at the Geneva Medical Arts Building in Geneva, New York. The salary range is $73,258.00–$84,438.03, based on experience as a Practice Manager.
Requirements
- Bachelor of Science degree in business, healthcare, or a related field.
- Minimum 3–5 years of experience in physician practice operations.
- Minimum 3 years in a supervisory or leadership role.
- Experience with computerized patient scheduling systems.
- Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and EMR systems.
- Strong understanding of CPT and ICD-10 coding.
- Exceptional interpersonal and communication skills.
- Ability to work independently and manage multiple priorities.
- Strong organizational and problem-solving skills.
- Demonstrate professionalism, effective communication, and respect for all individuals in a healing, patient-centered environment.
- Ability to provide services across neonate, pediatric, adolescent, adult, and geriatric populations.
- Follow required safety protocols because occupational exposure to bloodborne pathogens may occur.
Nice To Haves
- Knowledge of physician office operations and medical billing.
- Experience creating and managing operating budgets.
- Experience with Epic and Medent systems.
- Background in outpatient registration or admissions.
- Knowledge of medical terminology.
- Experience in scheduling and billing processes.
- Familiarity with Occupational Health, DOT, and Worker’s Compensation.
Responsibilities
- Oversee daily operations of the physician practice.
- Supervise staff and ensure appropriate utilization of resources.
- Maintain effective communication with internal teams and external partners.
- Develop, implement, and maintain efficient office systems and procedures.
- Collaborate with providers to improve processes and resolve operational issues.
- Support Occupational Health and Worker’s Compensation program activities.
- Manage scheduling workflows, payroll processes, and administrative functions.
- Promote a positive, patient-centered environment focused on safety, dignity, and respect.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
