Primary Care - Practice Manager

ConvenientMD • Bangor, ME

23h • $90,000 - $110,000 • Onsite

About The Position

ConvenientMD is hiring a Practice Manager for a newly expanded Advanced Primary Care clinic in Bangor, Maine. The Practice Manager is responsible for the clinic’s day-to-day operational efficiency and supports its long-term strategic goals. The role calls for healthcare administration, financial management, and team leadership experience. The manager oversees clinic operations, staffing, scheduling, resources, compliance, quality initiatives, and financial performance while working with providers, care teams, corporate resources, and regional leadership. The position also partners closely with the Urgent Care Practice Manager to coordinate the co-located practices and support a seamless patient experience.

The clinic schedule is Monday through Friday, with rotating weekend on-call coverage and flexibility to support regular clinic opening and closing. The listed annual pay range is $90,000–$110,000, and Practice Managers are eligible for quarterly incentive bonuses tied to clinic performance.

Requirements

• 1–3 years of demonstrated success leading, mentoring, and growing teams.
• Demonstrated skills in medical practice management, human resources, and data analysis.
• Ability to work independently and demonstrate initiative and enthusiasm in driving results.
• Effective written and verbal communication skills and ability to collaborate across the organization.
• Ability to establish and maintain positive relationships with team members and stakeholders.
• Familiarity with medical billing systems, basic medical coding, and basic medical terminology.
• Experience with Microsoft Office, specifically SharePoint, Word, and Excel.
• Availability to work Monday through Friday in the clinic, participate in rotating weekend on-call coverage, and flexibly support clinic opening and closing.

Nice To Haves

• Experience as an LPN, RN, or Medical Assistant.
• Degree in Health Management, Health Administration, Nursing, Business Administration, or a related field.
• Experience with Value Based Care.
• Experience using Clockwise, ADP, and Envi.

Responsibilities

• Oversee and optimize daily clinic operations to support efficient, effective patient care.
• Manage clinic scheduling and resource allocation to meet patient needs.
• Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
• Enforce clinic policies and procedures and ensure compliance with regulatory standards.
• Serve as the point of contact for patient feedback and work with Medical Leadership to address concerns.
• Order and manage medical supplies, equipment, and other materials in a timely and cost-effective manner.
• Monitor clinic financial performance, coordinate with Finance to track supply expenses, and ensure adherence to the budget.
• Promote responsible use of organizational resources through data-driven decision-making and process improvement.
• Recruit, train, supervise, and engage clinic staff, fostering a positive, collaborative, and supportive work environment.
• Conduct performance evaluations and provide ongoing feedback to support staff development.
• Promote teamwork and effective communication among clinic team members.
• Collaborate with Regional Leadership to achieve financial, quality, and operational performance metrics that support sustainable clinic growth.
• Support initiatives to improve patient attribution, access, retention, and long-term value-based care performance.
• Analyze market trends and the competitive landscape to identify growth opportunities.
• Implement strategies to enhance the clinic’s market presence and community engagement.
• Lead population health initiatives focused on preventive care, chronic disease management, care gap closure, and quality performance.
• Monitor value-based care metrics and work with providers and clinical teams to improve patient outcomes, engagement, and quality scores.
• Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
• Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
• Partner with leadership and corporate resources to support effective communication and goal alignment.
• Partner with providers, care teams, and corporate stakeholders to advance population health strategies and organizational quality and financial objectives.
• Partner with the Urgent Care Practice Manager to foster collaboration between the co-located practices, support cross-functional teamwork, and promote seamless operations and an exceptional patient experience.
• Work in the clinic Monday through Friday, participate in rotating weekend on-call coverage, and provide flexibility to support regular clinic opening and closing.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Quarterly incentive bonuses tied to clinic performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed