Practice Coordinator - Primary Care

Conifer Health Solutions • Boca Raton, FL

1d

About The Position

The Practice Coordinator is responsible for coordinating the daily operations of a primary care physician office. Duties include greeting patients, answering phones, scheduling appointments, collecting accurate patient demographic information, verifying insurance, processing referrals, and overseeing the front desk. The role also coordinates medical records processes and patient and physician scheduling, confirms appointments, and orders office supplies. Additional responsibilities include charge entry, patient balance processing, and daily reconciliation of charges and payments. The coordinator provides courteous assistance and explanations to patients, callers, physicians, and other personnel, and manages, copies, and reviews medical records for accuracy.

Requirements

• High school diploma or GED.
• Proficiency in a Windows environment and working knowledge of Word, Outlook, and the Internet.
• Willingness to be flexible and adaptable in a complex, matrix environment.

Nice To Haves

• Five years of experience in a physician practice preferred.
• EMR/EHR experience preferred; NextGen or Athena experience preferred.
• Completion of a Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Collect accurate patient demographic information.
• Verify insurance and process referrals.
• Enter charges, process patient balances, and reconcile charges and payments daily.
• Assist callers and people in person, explaining procedures as appropriate.
• Maintain friendly, courteous, helpful, and considerate interactions with patients, the public, physicians, and other personnel.
• Manage, copy, and review medical records to ensure accuracy.
• Coordinate daily physician-office operations, including medical records, patient and physician scheduling, and front-desk oversight.
• Confirm appointments and order office supplies.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED