Practice Coordinator - Primary Care

Tenet Healthcare Corporation • Boca Raton, FL

1d

About The Position

The Practice Coordinator supports the daily operations of a physician office. The role greets patients, answers phones, schedules appointments, collects accurate patient demographic information, verifies insurance, processes referrals, and manages medical records. It also includes overseeing the front desk, coordinating patient and physician scheduling, confirming appointments, and ordering office supplies. The coordinator performs charge entry and patient balance processing and reconciles charges and payments daily. The role calls for courteous, helpful interactions with patients, callers, the public, physicians, and other personnel.

Requirements

• High school diploma or GED.
• Proficiency in a Windows environment and working knowledge of Word, Outlook, and the Internet.
• Willingness to be flexible and adaptable in a complex, matrix environment.

Nice To Haves

• Five years of experience in a physician practice.
• EMR/EHR experience; NextGen or Athena experience preferred.
• Completion of a Medical Office Assistant program.
• Healthcare management or administration certification.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Collect accurate patient demographic information.
• Answer telephones promptly and courteously.
• Verify insurance and process referrals.
• Enter charges, process patient balances, and reconcile charges and payments daily.
• Assist callers and people in face-to-face interactions, explain procedures as appropriate, and demonstrate concern.
• Interact with patients, the public, physicians, and other personnel in a friendly, courteous, helpful, and considerate manner.
• Manage, copy, and review medical records for accuracy.
• Coordinate daily physician-office operations, including medical records, patient and physician scheduling, front-desk oversight, appointment confirmations, and ordering office supplies.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off.
• Career development and continuing education opportunities.
• Health savings accounts and healthcare and dependent flexible spending accounts.
• Employee Assistance Program and employee discount program.
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance. Eligibility may vary by location and employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED