Practice Manager
About The Position
The Practice Manager oversees center staff, operations, services, and processes, working in conjunction with leaders of MD-affiliated clinics. The role provides finance and accounting reports for the individual center and works closely with the Support Center and Vice President of Operations. The manager is responsible for all aspects of center operations, including staffing, patient and employee satisfaction, identifying training needs, promoting a learning environment, improving the patient and employee experience, and proactively identifying and responding to opportunities within the center. This is an onsite position, with working hours generally between 7:30 a.m. and 4:00 p.m. The listed salary range is USD $75,000 to $85,000 per year.
Requirements
- Bachelor’s degree (B.A.) from a four-year college or university, and three or more years of related experience and/or training; or an equivalent combination of education and experience.
- Proven track record of success managing teams and operations in a medical or health care setting.
- Business acumen to successfully lead center initiatives and practices.
- Desire to provide an exceptional patient experience.
Responsibilities
- Work with the Operations team and MD-affiliated clinic leaders to develop and implement the center’s annual business plan, including projected surgical volume, revenue, budget, and profit projections, and manage day-to-day operations and staff.
- Oversee and conduct audits of patient charts to ensure billing and documentation are entered appropriately.
- Respond to patient inquiries, complaints, and reviews promptly and professionally, and provide feedback to the internal team when improvement opportunities are identified.
- Track performance indicators and review monthly and quarterly profit and loss information to plan strategically.
- Develop staff schedules and oversee patient flow and center operations in accordance with company policies and procedures.
- Manage staffing needs in relation to revenue performance.
- Oversee staff hiring, termination, training, and coaching.
- Partner with the Area Manager and Marketing Team to expand the referral network in the doctor community and identify local marketing opportunities.
- Attend continuing education events, dinners, and marketing events to promote awareness of NVISION services in the community.
- Work with the Support Center and department leads to ensure resources are allocated effectively across Finance, Operations, Marketing, and Training.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
