Practice Manager- Ophthalmology

Atlantic Vision Partners•Virginia Beach, VA

3d•$60,000 - $75,000

About The Position

The Practice Manager leads the day-to-day operations of an ophthalmology practice, ensuring efficient workflows, exceptional patient care, and achievement of operational goals. The role oversees clinical and administrative staff, partners with physicians and organizational leadership, manages budgets and performance, and supports practice growth and continuous improvement. The Practice Manager helps maintain compliance with HIPAA, OSHA, company policies, regulatory requirements, and quality standards. Responsibilities also include staffing and workforce planning, payroll review, inventory and equipment oversight, patient-flow improvements, coordination with revenue cycle and front-office teams, relationship-building with referral and community partners, and support for financial reporting and operational planning. The role fosters accountability, teamwork, service excellence, and continuous improvement. The position requires a valid driver's license and reliable transportation, with travel between practice locations as needed. Physical demands include remaining stationary for extended periods, frequent use of hands and computer equipment, effective communication, and occasionally lifting, carrying, pushing, or pulling up to 75 pounds. Annual compliance training is required; background or drug screening may be required based on position and location.

Requirements

At least 5 years of progressive leadership experience in healthcare operations, medical practice management, or clinic administration.
Proven ability to lead, develop, and retain high-performing clinical and administrative teams.
Experience managing budgets, operational performance, productivity metrics, and financial results.
Knowledge of healthcare operations, medical terminology, reimbursement methodologies, and regulatory requirements.
Experience driving process improvement initiatives and implementing operational best practices.
Proficiency with electronic health records (EHRs), practice management systems, Microsoft Office, and healthcare technology platforms.
Strong analytical skills, including interpreting data, identifying trends, and making informed business decisions.
Excellent communication, relationship-building, and conflict-resolution skills.
Experience partnering with physicians and healthcare providers to achieve organizational goals.
Ability to manage multiple priorities in a fast-paced environment with attention to detail.
Professionalism, integrity, and discretion when handling confidential information.
Patient-focused mindset and commitment to an exceptional patient experience.
Valid driver's license and reliable transportation, with ability to travel between practice locations as needed.
Ability to remain stationary for extended periods, frequently use hands and computer equipment, communicate effectively, and occasionally lift, carry, push, or pull up to 75 pounds.
Annual compliance training and compliance with HIPAA, OSHA, and company policies are required.

Nice To Haves

Bachelor's degree in healthcare administration, business administration, management, or a related field is preferred.
Ophthalmology, optometry, ambulatory surgery center (ASC), or multispecialty medical practice experience is strongly preferred.
Master's degree (MBA, MHA, or related field).
Lean Six Sigma certification or another process improvement certification.
Experience managing multiple locations or service lines.
Ophthalmology or optometry leadership experience.

Responsibilities

Lead day-to-day practice operations, workflows, patient care, and operational goal achievement.
Oversee clinical and administrative staff, including coaching, performance management, professional development, and employee engagement.
Partner with physicians and leadership to implement strategic initiatives, improve operations, and support practice growth.
Manage practice budgets, monitor financial performance, and identify opportunities to improve efficiency, productivity, and profitability.
Track and analyze KPIs, operational metrics, and patient satisfaction results to drive continuous improvement.
Ensure compliance with HIPAA, OSHA, company policies, regulatory requirements, and quality standards.
Develop staffing plans, coordinate onboarding, and support employee retention.
Manage payroll review, scheduling oversight, and workforce planning to maintain appropriate staffing levels.
Oversee inventory, supply ordering, equipment maintenance, and capital equipment recommendations.
Collaborate with Revenue Cycle Management and front-office teams to improve patient access, collections, customer service, and operational efficiency.
Evaluate patient flow and clinic operations and implement improvements to patient experience and clinical efficiency.
Build and maintain relationships with physicians, referral sources, optometrists, and community partners.
Support business development, referral network growth, marketing, and community outreach.
Lead staff meetings, daily huddles, and communication initiatives to promote alignment and engagement.
Serve as the primary operational liaison between physicians, staff, and organizational leadership.
Assist with financial reporting, budgeting, audits, and operational planning.
Foster accountability, teamwork, service excellence, and continuous improvement.
Perform other duties as assigned.