Practice Manager

Choice Healthcare Services•Sacramento, CA

2d•$74,000 - $80,000

About The Position

The Practice Manager oversees the smooth and efficient operation of a pediatric dental office and works toward organizational goals and objectives. The role includes building professional relationships with doctors, managing staffing and administrative requirements, preparing reports, ensuring service quality, and leading team meetings and action reporting. The Practice Manager works with internal teams, support staff, and vendors, performs duties independently, and directly manages and guides staff in related functional areas. The position also oversees patient service, office efficiency, budgets, compliance, performance metrics, and implementation of corporate strategies. The stated pay range is $74,000 to $80,000 per year, based on experience. The position is eligible for monthly bonuses. CHOICE Healthcare Services describes its mission as providing everyone access to needed healthcare and identifies itself as the largest provider of pediatric dental care in the Southwest United States.

Requirements

Education equivalent to an associate degree in a business- or dental-related field.
One to three or more years of relevant experience as an office manager in a dental practice.
Knowledge of Microsoft Office and a dental practice program such as Dentrix.
Ability to solve problems by applying basic knowledge and technology.
Ability to troubleshoot dental systems and technology with assistance from the IT Department to maintain services during a system issue.
Demonstrated professional development through participation in and pursuit of higher-level, innovative training opportunities.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Lead and supervise employees or managers; hire, train, and develop team members.
Oversee patient service efforts, resolve patient complaints, and implement strategies to improve the patient experience.
Optimize the efficiency of office operations.
Manage expenses, control costs, and allocate resources to achieve financial targets.
Ensure operations comply with company policies, industry regulations, and safety standards.
Monitor performance against key performance indicators and metrics, analyze data, and take corrective action as needed.
Communicate information between upper management and the team to keep staff aligned with organizational goals.
Implement corporate strategies and initiatives.
Keep abreast of market trends, competition, and local factors that may affect the business.
Build professional doctor relationships and oversee staffing, administrative requirements, reports, quality assurance, team meetings, and action reporting.