Practice Manager

THOMAS EYE GROUP PC•Decatur, GA

5d•Onsite

About The Position

The Practice Manager is responsible for managing the clinic’s day-to-day operational activities to help ensure a safe and effective patient-care environment, including sufficient staff coverage. The role manages and directs clerical staff, clinical staff, and physicians’ schedules across multiple locations to ensure compliance with clinic policies, procedures, and regulatory requirements. The Practice Manager prepares and manages budgets and product inventory, addresses complaints, accepts deliveries, and develops staff performance goals. The role also develops and assists with implementing clinic marketing strategies, processes invoices and staff payroll/timekeeping, and sustains patient workflow schedules throughout the day. Duties may include greeting patients, scheduling appointments, coordinating surgery schedules, and accepting patient payments. The manager oversees and maintains knowledge of building maintenance and security.

Requirements

High school diploma required.
Five years of medical experience required; ophthalmology experience preferred.
A combination of experience, education, and/or training demonstrating the required knowledge, skills, and abilities.
Advanced knowledge of HIPAA guidelines.
Knowledge of diagnostic codes, billing codes, and filing claims.
Ability to manage and work with a customer-service attitude and polite telephone etiquette.
Proficiency in Microsoft Word, Excel, PowerPoint, and Internet use.
Ability to type at least 45 words per minute accurately.
Effective written and verbal communication skills.
Ability to lead and manage staff and coworkers.
Mathematical aptitude for budgets, ledgers, and financial reporting.
Self-motivated, disciplined, driven, focused, and observant.
Proactive, takes initiative, attentive to detail, and a problem solver.

Nice To Haves

College degree preferred.
CMA certification desired.
Ophthalmology experience preferred.
Two years of medical billing/coding and two to three years of front-desk experience.

Responsibilities

Manage the clinic’s day-to-day operational activities and help ensure a safe and effective patient-care environment, including sufficient staff coverage.
Manage and direct clerical staff, clinical staff, and physicians’ schedules across multiple locations.
Ensure compliance with clinic policies, procedures, and regulatory requirements.
Prepare and manage budgets and product inventory.
Address complaints and accept deliveries.
Develop performance goals for staff.
Develop and assist with implementation of the clinic’s marketing strategies.
Process invoices and staff payroll/timekeeping.
Manage and sustain patient workflow schedules throughout the day.
May greet and welcome patients, schedule appointments, coordinate surgery schedules, and accept patient payments.
Oversee and maintain knowledge of building maintenance and security.