Practice Manager

Mercy Medical Center • Baltimore, MD

27d

About The Position

Mercy Medical Center is hiring a Practice Manager for its Center for Interventional Pain Management. The role oversees operations of a dynamic multispecialty healthcare clinic, balancing financial performance with excellent patient care. The Practice Manager works closely with senior management to advance corporate initiatives, practice development, and organizational goals. Mercy describes its workplace as supportive and empowering and emphasizes compassionate care.

Requirements

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• 2–5 years of practice management experience.
• Proven experience in practice management, preferably in a multispecialty setting.
• Strong financial acumen, including experience in budgeting, financial analysis, and revenue cycle management.
• Excellent leadership and people management skills, with the ability to inspire and motivate a diverse team.
• Exceptional organizational and time management abilities.
• Strong work ethic; self-motivated and results-oriented.
• Outstanding communication, negotiation, and interpersonal skills.

Nice To Haves

• Master's in Business Administration.
• 3–5 years of medical office experience.
• EPIC experience.

Responsibilities

• Oversee day-to-day operations of the multispecialty clinic, ensuring efficient workflow and adherence to quality standards.
• Develop and implement operational policies and procedures to enhance patient care, optimize resources, and meet regulatory requirements.
• Manage and coordinate staffing, including recruitment, training, performance evaluations, and scheduling.
• Monitor and evaluate clinic performance, implementing strategies to improve productivity, patient satisfaction, and financial outcomes.
• Collaborate with physicians and healthcare providers to align practice goals and promote clinical excellence.
• Develop and manage the clinic's annual budget, ensuring fiscal responsibility and maximizing revenue generation.
• Monitor financial performance, analyze key metrics, and implement strategies to improve financial efficiency.
• Implement cost-saving measures while maintaining high-quality patient care and operational efficiency.
• Use critical thinking and problem-solving to address complex operational and strategic challenges.
• Prioritize and manage multiple tasks, projects, and deadlines in a fast-paced environment.

Benefits

• Competitive health, prescription, vision, and dental benefits and wellness credit for eligible employees.
• 403(b) retirement plan with company match and catch-up provision.
• Paid Time Off (PTO) and company-paid holidays.
• Tuition reimbursement.
• Mental health resources and other employee wellness opportunities through the Employee Assistance Program.
• Employer-paid short- and long-term disability benefits for eligible employees.
• Voluntary benefits.
• Discounts on auto and home insurance and Verizon plans.
• Mercy's Rewards & Recognition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager