Practice Manager
About The Position
HealthPoint Family Care is recruiting a full-time Practice Manager (described in the posting as a Practice Administrator) for its Newport, Kentucky location. The Practice Manager is responsible for the center’s daily operations and works independently with minimal supervision. The role works directly with patients, providing direct patient care, and supports center providers, staff, and management. The position oversees day-to-day clinic operations to meet quality and financial objectives. It also involves staff supervision and development, patient experience and complaint resolution, patient flow and workflow execution, and data-driven identification and resolution of operational issues.
Requirements
- At least 2 years of medical office management experience.
- Bachelor’s degree from an accredited university.
Responsibilities
- Plan, lead, and direct day-to-day clinic operations to meet quality and financial objectives.
- Supervise, develop, evaluate, and recruit staff; monitor staff and providers to ensure health center standards.
- Manage patient experience, customer service, and complaint resolution to meet patient-satisfaction indicators.
- Engage in patient flow and execute workflows, policies, and procedures to meet patient access and quality goals.
- Analyze data, proactively identify problems, and resolve them.
- Drive operational innovation and excellence in the health center.
- Provide direct patient care and support center providers, staff, and management.
- Manage the daily operations of the center independently with minimal supervision.
Benefits
- Annual bonus potential.
- 401(k) safe harbor plan with matching: dollar-for-dollar match on the first 3% and a 0.50 match on the fourth and fifth percent.
- Employee-paid $80,000 life insurance policy.
- Nine paid federal holidays.
- Paid birthday off.
- Approximately 21 days of paid time off per year, increasing to 26 days starting in year five.
- Extended Illness Bank for medical leave compensation, accruing 8 days per year and capped at 8 weeks.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
