Practice Manager - Primary/Urgent Care
About The Position
The Practice Manager is responsible for daily operations management and supervision of assigned practice(s) in accordance with federal, state, and local standards, guidelines, and regulations. The practice manager will maintain regulatory compliance and is responsible for maintenance of licenses/certifications, primary source validation, proper credentialing with health system medical staff office and payers. Collaborates with internal and external stakeholders (CBO, marketing, quality team, business development, finance, A/P, payroll, human resources, c-suite, facilities, vendors, corporate and local administration) to ensure effective and efficient practice operations. Practice manager will be the primary practice liaison to internal and external stakeholders. Manages departmental expenses cost effectively, monitors revenue cycle operations, volume and revenue generation to assure practice budgets are met and provider subsidies are kept to a minimum. Participates in annual operating and capital budgeting and provider and employee recruitment and onboarding. Demonstrates service excellence, conveys professionalism, and maintains appropriate confidentiality at all times. Other duties as assigned.
Requirements
- Bachelor’s Degree required
- In lieu of degree, 5-7 years of healthcare experience with at least two (2) years being in a supervisor capacity
- 3-5 years supervisory experience, preferably in a healthcare environment
- Working knowledge of Microsoft Office software, EMR systems, medical and billing terminology, healthcare/hospital office settings, service excellence, revenue cycle operations and recruiting, training, leading and performance management of staff
- Multitasking, decision making, process improvement, project management, interpersonal communication, leadership, computer proficiency, excellent customer service and business savvy
- Operate within the concept of patient focused care
- Standard office equipment (laptop, computer, calculator, fax, copier, scanner)
- HOPD or outpatient medical office setting
- Prolonged periods of sitting and also multi-site travel
Responsibilities
- Daily operations management and supervision of assigned practice(s)
- Maintain regulatory compliance
- Maintenance of licenses/certifications
- Primary source validation
- Proper credentialing with health system medical staff office and payers
- Collaborate with internal and external stakeholders
- Serve as the primary practice liaison to internal and external stakeholders
- Manage departmental expenses cost effectively
- Monitor revenue cycle operations, volume and revenue generation
- Assure practice budgets are met and provider subsidies are kept to a minimum
- Participate in annual operating and capital budgeting
- Provider and employee recruitment and onboarding
- Demonstrate service excellence
- Convey professionalism
- Maintain appropriate confidentiality
Benefits
- A Challenging and rewarding work environment
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
- SoFi Student Loan Refinancing Program
- Tuition savings to continue your nursing education with Chamberlain University
- Career development opportunities within UHS and its 300+ Subsidiaries!
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
