Practice Manager-Surgical Institute

Highmark Health • Pittsburgh, PA

34d • Hybrid

About The Position

This job manages the daily operations of a complex large/multiple full time locations/physician practices.

Requirements

• Minimum Bachelor’s degree or relevant experience and/or education as determined by the company in lieu of bachelor's degree
• 3-5 years’ experience in physician practice setting with 2 years’ practice management experience.

Nice To Haves

• Experience managing multiple sites.
• CPPM (Certified Physician Practice Manager) certification.

Responsibilities

• Manages the day to day operations of the physician practice(s), including front and back office functions.
• Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations.
• In conjunction with the director, develops the practice budget. Manages and monitors key financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited.
• Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints.
• Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements.
• Requires frequent travel to various practice locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager