Medical Assistant- Surgical Practice

Trinity Health•Albany, NY

2d•Onsite

About The Position

The Medical Assistant supports nurses and physicians in providing quality medical care at a surgical practice located at 319 South Manning Blvd in Albany. This is a full-time, day-shift position with Monday–Friday office hours. The role includes clinical, administrative, and patient-facing duties, with cross-coverage of other areas as needed. The Medical Assistant is expected to maintain patient confidentiality, follow HIPAA and safety protocols, work cooperatively with the care team, and obtain and maintain medical assistant certification according to policy.

Requirements

High school diploma or equivalent.
At least 10 months of work and/or clinical training experience in the healthcare field.
Proficiency in obtaining manual vital signs.
Experience using an electronic health record system.
Commitment to confidentiality and respect.
Ability to obtain and record patient data, including prior health history, family history, allergies, current medications, current complaints, and health screening questionnaires.
Knowledge of basic anatomy and medical terminology.
Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
Ability to provide patients with information related to their health and wellness.
Obtain and maintain medical assistant certification according to the employer’s policy.

Nice To Haves

Graduate of a Medical Assistant Training Program.
National Medical Assistant Certification: CMA, CCMA, or RMA.

Responsibilities

Escort patients to exam rooms, take appropriate vital signs, and document health information in the electronic medical record.
Respond appropriately to patient concerns and notify physicians when patients need physician intervention.
Complete referrals and obtain pre-authorizations for diagnostic testing.
Collect and deliver specimens according to protocol; use Universal Precautions and follow procedures for exposure incidents, documenting exposures according to policy.
Participate in required meetings and practice huddles.
Complete incoming patient forms and scan them into the electronic medical record when applicable.
Stock and clean patient exam rooms and ensure supplies are ordered and stocked according to office protocol.
Perform office testing when appropriately trained and within scope of practice; handle medical waste appropriately.
Provide educational materials to patients and provide patients with an electronic copy of their medical record.
When applicable, perform front-end revenue-cycle functions, including scheduling and registration, check-in, check-out, charge entry and claims, and end-of-day processes.
Perform general administrative duties, including document processing, scanning, and inbox monitoring.
Comply with the Patient Centered Medical Home care delivery model and complete mandatory training.
Maintain patient confidentiality and comply with HIPAA regulations.
Work cooperatively with team members and communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others.
Follow the St. Peter’s Health Partners Medical Associates Code of Conduct.
Obtain and maintain medical assistant certification according to the certification policy.
Cross-cover other areas as needed.