Medical Assistant- Surgical Practice

Trinity Health•Albany, NY
•$19 - $26•Onsite

About The Position

The Medical Assistant supports nurses and physicians in providing quality medical care at a surgical practice located at 319 South Manning Blvd in Albany. The role includes clinical support, patient communication, electronic health record documentation, office testing within the employee’s training and scope of practice, and administrative and front-end functions when applicable. The position is full-time, day shift, with Monday–Friday office hours. The Medical Assistant follows applicable office and patient-care protocols, maintains patient confidentiality, completes required training, and works cooperatively with the care team. The role also includes cross-covering other areas as needed and obtaining and maintaining medical assistant certification according to the organization’s policy.

Requirements

  • High school diploma or equivalency.
  • At least 10 months of work and/or clinical training experience in the healthcare field.
  • Proficiency in obtaining manual vital signs.
  • Experience using an electronic health record system.
  • Commitment to confidentiality and respect.
  • Ability to obtain and record patient data, including prior health history, family history, allergies, current medications, current complaints, and health screening questionnaires.
  • Knowledge of basic anatomy and medical terminology.
  • Experience assisting physicians, nurses, or other healthcare providers with clinical tasks and procedures.
  • Ability to provide patients with information related to their health and wellness.

Nice To Haves

  • Graduate of a Medical Assistant Training Program.
  • National Medical Assistant Certification: CMA, CCMA, or RMA.

Responsibilities

  • Escort patients to exam rooms, take appropriate vital signs, and document necessary health information in the electronic medical record.
  • Respond appropriately to patient concerns and notify physicians when patients need physician intervention.
  • Complete referrals and obtain pre-authorizations for diagnostic testing.
  • Follow protocols for collecting and delivering specimens.
  • Participate in required meetings and practice huddles.
  • Complete incoming patient forms and scan them into the electronic medical record when applicable.
  • Use Universal Precautions, follow procedures for blood or body-fluid exposure, and document exposure incidents according to policy.
  • Keep patient examination rooms stocked and clean, and follow office protocols for ordering and stocking supplies.
  • Perform office testing with appropriate training and within scope of practice.
  • Handle medical waste appropriately and provide patients with educational materials and electronic copies of their medical records.
  • Perform applicable front-end functions, including scheduling and registration, check-in, check-out, charge entry and claims, and end-of-day processes.
  • Perform general administrative duties, including document processing, scanning, and inbox monitoring.
  • Comply with the Patient Centered Medical Home care delivery model and complete mandatory training.
  • Maintain patient confidentiality and comply with HIPAA regulations.
  • Work cooperatively with team members and communicate respectfully and effectively with providers, clinical staff, colleagues, managers, and others.
  • Adhere to the St. Peter’s Health Partners Medical Associates Code of Conduct.
  • Obtain and maintain medical assistant certification according to the medical assistant certification policy.
  • Cross-cover other areas as needed.

Benefits

  • Strong orientation program.
  • Generous tuition allowance.
  • Career development opportunities.
  • Monday–Friday office hours.
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