Practice Manager - Bilingual Assyrian/Arabic and English

EPIC Health System LLC • Chicago, IL

4d • $65,000 - $85,000 • Onsite

About The Position

EPIC Health is seeking a motivated Practice Manager to lead the day-to-day operations of its primary care clinic. The manager will oversee staff, workflows, patient experience, facilities, resources, financial operations, compliance, and growth initiatives to help maintain an efficient, safe, and welcoming environment for patients and team members. The position is full-time and on-site in the West Peterson Avenue area on Chicago’s North Side. The listed pay range is $65,000–$85,000. Background checks are required.

Requirements

• At least 3 years of operational management experience, preferably in a healthcare setting.
• Proven ability to lead and inspire high-performing teams.
• Strong conflict-resolution, strategic-planning, and problem-solving skills.
• Adaptability and flexibility, including the ability to adjust strategies as needed.
• Exceptional written and verbal communication skills.
• Proficiency in EHR systems and tools such as Microsoft Suite and Phreesia.
• Dedication to high-quality patient care and improving health outcomes.
• Bilingual proficiency in English and Assyrian/Arabic.

Nice To Haves

• Bachelor’s degree in healthcare administration, business management, or a related field.
• Experience in primary care or outpatient clinic management.
• Familiarity with EHR systems such as Athena.

Responsibilities

• Recruit, train, and retain clinical and administrative staff.
• Conduct performance reviews, identify growth opportunities, and implement development plans.
• Foster collaboration, continuous improvement, and excellence among staff.
• Oversee daily clinic operations to ensure efficient workflows and timely patient care.
• Manage staff schedules and clinic attendance to ensure adequate coverage.
• Ensure compliance with healthcare regulations, standards, policies, and safety protocols.
• Address patient concerns respectfully and promptly, and advocate for a high-quality patient journey.
• Maintain inventory and ensure medical equipment is functioning properly.
• Ensure the clinic is clean, safe, and conducive to quality care.
• Analyze operational performance and identify areas for improvement.
• Manage clinic financial operations, including intake, banking, and cost control.
• Drive accountability for financial and operational goals.
• Support clinic growth through capacity planning and schedule optimization.
• Build strong relationships with vendors and external partners.

Benefits

• Health, dental, and vision benefits.
• Professional development opportunities.
• Collaborative environment valuing innovation and patient-first care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed