Practice Manager

Choice Healthcare Services•Sacramento, CA

About The Position

CHOICE Healthcare Services is hiring a Practice Manager for a busy pediatric dental office in Sacramento. The Practice Manager ensures that office operations run smoothly and efficiently in support of organizational goals. The role includes building professional relationships with doctors, staffing, administrative requirements and reports, service quality assurance, team meetings, and action reporting. The manager works with internal teams, support teams, and vendors, and independently manages and guides staff in related functional areas. The Practice Manager leads and develops the office team, oversees patient service and satisfaction, manages operational efficiency and budgets, and ensures compliance with company policies, industry regulations, and safety standards. The role also monitors performance measures, communicates organizational goals to the team, implements corporate initiatives, and stays informed about market trends, competition, and local business factors. The stated pay range is $74,000 to $80,000 per year, based on experience. The position is eligible for monthly bonuses.

Requirements

Education equivalent to an associate degree in a business- or dental-related field.
One to three or more years of relevant work experience as an office manager in a dental practice.
Knowledge of Microsoft Office and a dental practice program such as Dentrix.
Ability to solve problems by applying basic knowledge and technology.
Ability to troubleshoot dental systems and technology with assistance from the IT Department.
Demonstrates professional development by participating in and seeking higher-level, innovative training opportunities.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Lead and supervise employees or managers in the assigned area, including hiring, training, and developing team members.
Oversee patient service efforts, resolve patient complaints, and implement strategies to improve patient experience and satisfaction.
Optimize office operational efficiency.
Manage budgets, expenses, costs, and resource allocation to meet financial targets.
Ensure operations comply with company policies, industry regulations, and safety standards.
Monitor performance against key performance indicators and metrics, analyze data, identify improvement opportunities, and take corrective action.
Communicate information between upper management and the team to keep staff aligned with organizational goals.
Implement corporate strategies and initiatives.
Keep abreast of market trends, competition, and local factors that may affect the business.
Build professional doctor relationships and oversee staffing, administrative requirements and reports, service quality assurance, team meetings, and action reporting.
Troubleshoot dental systems and technology with assistance from the IT Department to maintain services during system issues.