Practice Manager

WorkWell Dental Management•Milford, MA

41d•$30 - $35•Onsite

About The Position

We’re looking for an experienced Dental Office Manager to join our small, established family dental practice in Milford, MA. This is a great opportunity for someone who enjoys a personal, team-oriented environment and wants to play an important role in the day-to-day success of the practice. We’re a small, patient-focused practice with a close-knit team: 1 Doctor, 1 Hygienist, 1 Dental Assistant, 1 Office Manager, and a Periodontist in the office approximately 1 day per month. Because we’re a small team, the Office Manager has a meaningful role in the practice. We’re looking for someone who is experienced, organized, dependable, comfortable taking ownership, and enjoys working closely with both patients and the clinical team.

Requirements

Prior dental office management experience
Strong experience with Eaglesoft
Experience with dental treatment planning
Experience managing AR and collections
Experience with dental billing
Strong understanding of dental office financial processes
Excellent communication and organizational skills
Ability to work independently and take ownership of responsibilities

Nice To Haves

Experience with periodontal treatment planning
Experience working with a periodontist

Responsibilities

Managing daily front-office operations
Treatment planning and presenting treatment to patients
Patient financial discussions and payment arrangements
Accounts receivable (AR) management
Insurance billing and follow-up
Collections
Posting payments and maintaining accurate patient accounts
Working in Eaglesoft for scheduling, treatment plans, patient records, and financial management
Helping patients understand their treatment and financial options
Coordinating with the doctor and clinical team to keep the day running efficiently
Supporting the overall patient experience
Helping maintain an organized, positive, and welcoming office environment