Rosin Optical - Practice Manager 1-T091 Chicago IL
About The Position
The Practice Manager leads the local practice and marketplace, supporting the company’s mission to provide premium, professional eyecare experiences and advance optometry in the healthcare industry. The role establishes the practice as a leading destination for community vision needs and works closely with managing and associate doctors to support high standards of patient care and efficient workflows. The manager leads, coaches, inspires, and develops team members to deliver patient-centered experiences; recruits and selects talent; and monitors practice operations while providing training and support. The role analyzes financial data, controls profits and expenses, and supports practice profitability through operational management, sales, accurate medical and vision insurance claims, labor, and supply ordering. Additional duties include workforce scheduling, inventory management, implementation of approved safety programs, and driving adoption of new technology and processes. The position requires adherence to company policies, timekeeping, attendance, and dress-code requirements. Weekend and evening work is required as business needs dictate, varying by location.
Requirements
- High school graduation or equivalent.
- At least 4 years of management or supervisory experience, preferably in an eyecare or healthcare setting.
- Active state optical licensure and ability to maintain the license.
- Proven track record of delivering results and growth.
- Strong business and financial acumen, including operational analysis.
- Familiarity with technology such as point-of-sale systems, patient record systems, and other software applications.
- Strong communication and listening skills.
Nice To Haves
- College degree or equivalent.
- Management or supervisory experience in an eyecare or healthcare setting.
Responsibilities
- Work closely with managing and associate doctors to ensure high standards of patient care and efficient workflows.
- Lead team performance and coach, inspire, and develop team members to deliver excellent patient experiences.
- Recruit and select talent and develop a pipeline for succession.
- Monitor practice operations and provide on-the-job training and support in accordance with company policies and procedures.
- Analyze practice financial data and recommend actions to improve profitability.
- Control practice profits and expenses through operations, sales, accurate medical and vision insurance claims, labor, and supply ordering.
- Apply knowledge of eyecare business and patient care to improve patient experiences and business results.
- Follow workforce management guidelines to staff all practice hours appropriately.
- Maintain inventory accuracy through proper inventory management.
- Lead practice change management, including adoption of new technology and processes and ongoing improvement.
- Implement and maintain company-approved safety programs.
- Work weekends and evenings as business needs require; schedules vary by location.
- Follow attendance, daily timekeeping, company policy, and dress-code requirements.
- Perform other duties as assigned or as business needs require.
Benefits
- Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
- A competitive bonus and/or commission plan may be offered.
- Tailored professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
