Practice Manager

Jackson Health•Miami, FL

7d•Onsite

About The Position

The Practice Manager 2 directs and supervises the day-to-day functions of the assigned group practice in accordance with federal, state, and local standards, guidelines, and regulations. The manager carries out established policies and serves as a liaison between the practice and the assigned group practice. The position may involve confidential assistance with managing, formulating, determining, and effectuating management processes and policies, participation in management meetings, and direct or indirect involvement in confidential management decisions. The role requires independent judgment.

Requirements

Generally requires 3 to 5 years of related experience.
Ability to analyze, organize, and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively orally and in writing.
Ability to handle difficult and stressful situations with critical thinking and professional composure.
Ability to understand and follow instructions.
Ability to exercise sound and independent judgment.
Knowledge and skill in using job-appropriate technology and software applications.
Valid license or certification when required for the job or specialty.

Nice To Haves

Bachelor's degree in a related field is preferred.

Responsibilities

Oversee the operational routing of business and clinical functions through administrative and clinical staff, including front desk, medical records, nursing, and ancillary services, to support efficient service delivery and resource utilization.
Monitor patient flow to support appropriate physician time utilization and staff coverage.
Monitor or review patient registration and system data entry for timeliness, accuracy, and completeness.
Review and handle patient complaints.
Review daily charges, visit encounters, and cash receipts.
Provide training to physicians and staff as needed.
Identify practice and business development opportunities to increase market share.
Recommend implementation or purchase of new services and equipment.
Oversee daily and monthly expenditures, staffing, and overtime hours.
Evaluate employee performance and provide guidance and feedback.
Monitor master schedules, appointment scheduling, cancellations, and rescheduling for all clinics, and ensure reports are distributed to faculty and staff.
Provide ongoing training and communicate policy and procedure changes through staff feedback and meetings.
Develop and implement procedures and processes to improve program quality and quantity.
Perform other related duties as assigned.