Practice Manager

Integrated Dermatology•Boston, MA

19d

About The Position

Integrated Dermatology Group is hiring a Practice Manager to oversee daily operations at its dermatology practice locations. The role includes managing patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems. The Practice Manager supervises and develops medical office personnel, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR. The position is responsible for delivering exceptional patient service, resolving patient concerns, implementing and maintaining office policies and procedures, and ensuring compliance with HIPAA, OSHA, and other regulatory requirements. The Practice Manager collaborates with the RVP on strategic initiatives and practice growth, supports physicians and clinical staff, monitors and reports on key performance indicators, and promotes a collaborative team environment and professional development. Travel between the Brighton and Mashpee locations is required. The schedule is Monday through Friday, and pay starts at $75,000 per year.

Requirements

Exceptional communication skills and ability to multitask.
Effective personnel management skills, including training staff and delegating duties.
Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
Strong computer skills and proficiency with Microsoft Office Suite.
Hands-on approach to team building and willingness to work hard.
Experience as an Office Manager in a medical office setting.
Experience with medical software and knowledge of medical billing and coding processes.
Proven experience building office culture and cross-functional teams to enhance patient experience and practice growth.
Travel between Brighton and Mashpee locations is required.

Nice To Haves

Experience in dermatology is preferred but not required.
A bachelor’s degree is preferred.

Responsibilities

Manage daily operations, including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
Supervise and develop medical office personnel, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
Ensure exceptional patient service and timely resolution of patient concerns, including service recovery.
Collaborate with the RVP to implement strategic initiatives and support practice growth.
Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
Provide administrative support to physicians and clinical staff as needed.
Monitor and report on KPIs, including patient volume, financial performance, and operational efficiency.
Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
Enforce office policies and procedures to maintain operational excellence.
Perform other related duties as needed.