Practice Manager

InterDent Service Corporation • Phoenix, AZ

12d • Onsite

About The Position

At Gentle Dental, the Practice Manager leads the practice team and ensures the office runs smoothly from open to close. In partnership with a Director of Operations and an Area Clinical Director, the Practice Manager helps ensure the practice provides excellent customer service through engaged employees and efficient operations. The role is at Gentle Dental 45th Street, 4550 E Bell Rd, Phoenix, AZ 85032.

Requirements

• At least 3 years of leadership experience.
• Excellent verbal and written communication skills.
• Computer literacy.

Nice To Haves

• Previous dental or healthcare management experience.
• Denticon experience.
• Bilingual ability.

Responsibilities

• Maintain an office environment that supports optimal patient care and customer service.
• Oversee and supervise front- and back-office staff.
• Review office production and procedures and develop improvements to efficiency, patient retention, and profitability.
• Organize and analyze office operations, including bookkeeping, invoice processing, cash control, payroll preparation, and other administrative duties.
• Develop and implement office budgets and manage procurement of general office supplies and equipment.
• Recruit, retain, and terminate staff; work with HR to assess, investigate, and resolve employee issues.
• Process dental insurance claims, work with HMO and PPO dental plans, and present dental treatment plans to patients.
• Maintain advanced knowledge of software systems to compile, store, and retrieve data for managerial reporting.
• Ensure compliance with relevant state dental laws and company policies and procedures, and maintain a safe work environment in compliance with local, state, and federal health and safety regulations.

Benefits

• Employee Assistance Program.
• Medical and pharmacy, dental, and vision coverage for employees and their families.
• Basic life, AD&D, and long-term disability insurance.
• Six paid holidays and two paid floating holidays.
• PTO (120 hours per year for salaried employees).
• 401(k) plan and deferred compensation plan.
• Continuing education credits.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed