About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Practice Manager to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals, and CORE metrics. The role is accountable for clinical quality of care, customer and staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership, and ensuring adequate patient access.

Requirements

  • A minimum of two years of experience in combination with meeting education requirements.
  • Prior leadership experience in a medical office environment or other relevant professional experience.
  • Two years of experience directly supervising non-exempt staff; a leadership role may be considered equivalent to direct supervision.
  • Bachelor’s degree preferred, with a combination of one to two or more years of relevant work experience.

Nice To Haves

  • Practice Management Certification or other relevant certifications.

Responsibilities

  • Direct internal practice operations; create benchmarks and track and report progress.
  • Research process improvements and efficiencies, and recommend and implement changes.
  • Work with the SMD, providers, and practice management to develop vision and direction, and implement and manage the CORE Work plan.
  • Suggest ongoing ways to improve processes and the customer experience.
  • Assist with staff recruitment, hiring, orientation, training, and coaching.
  • Maintain staff scheduling, time, and attendance.
  • Evaluate staff performance and recommend promotions and disciplinary action.
  • Ensure the practice maintains a physician documentation and coding audit program.
  • Support quality improvement initiatives and disease management programs.

Benefits

  • Day-one benefits with no waiting period for eligible team members.
  • Competitive pay.
  • Medical, dental, and vision coverage.
  • Opportunities for professional growth, development, and career advancement.
  • Collaborative, patient-centered culture focused on excellence in care.
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