Practice Manager - OBGYN Rochester Hills

Trinity Health • Rochester Hills, MI

9d

About The Position

Trinity Health IHA Medical Group is seeking a compassionate and motivated Practice Manager to oversee the clinical and administrative aspects of the practice(s). The role includes accountability for practice profitability, revenue goals, CORE metrics, clinical quality of care, customer and staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership, and ensuring adequate patient access.

The Practice Manager directs internal practice operations, establishes benchmarks, tracks and reports progress, and identifies and implements process improvements. In collaboration with the SMD, providers, and practice management, the manager develops and implements the practice vision, direction, and CORE Work plan. The role also supports staff recruitment and development, performance management, scheduling, quality improvement initiatives, disease management programs, and physician documentation and coding audits.

Requirements

• At least two years of experience in combination with meeting the education requirements.
• Prior leadership experience in a medical office environment or other relevant professional experience.
• Two years of experience directly supervising non-exempt staff; a leadership role in lieu of direct supervision may be considered equivalent experience.

Nice To Haves

• Bachelor’s degree preferred.
• Practice Management Certification or other relevant certifications preferred.

Responsibilities

• Direct internal practice operations; create benchmarks and track and report progress.
• Research process improvements and efficiencies, and recommend and implement changes.
• Work with the SMD, providers, and practice management to develop the practice vision and direction and implement and manage the CORE Work plan.
• Suggest ways to continually improve processes and the customer experience.
• Assist with recruitment, hiring, orientation, training, and coaching of staff.
• Maintain staff scheduling, time, and attendance.
• Evaluate staff performance and recommend promotions and disciplinary action.
• Ensure the practice maintains a physician documentation and coding audit program.
• Support quality improvement initiatives and disease management programs.

Benefits

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay.
• Comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager