Practice Manager

HighFive Healthcare•Columbus, MS

About The Position

Ford Endodontics is seeking an experienced, accountable Practice Manager to oversee and improve the daily operations of its specialty endodontic practice. This leadership role focuses on operational efficiency, team performance, financial oversight, referral relationships, and collaboration with healthcare providers. The ideal candidate is organized, solutions-oriented, and able to coordinate staffing, scheduling, patient flow, and operational performance in a fast-paced healthcare environment.

Requirements

  • At least 2 years of leadership experience in team management and cultivating a positive workplace culture.
  • Proficiency in Microsoft Office, including Outlook, Excel, and PowerPoint.
  • Strong leadership and team-building capabilities.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong organization and attention to detail.
  • A proactive, solutions-focused mindset and ability to adapt in a dynamic environment.

Nice To Haves

  • At least 2 years of healthcare or dental practice management experience; endodontic experience is a plus.
  • Experience supporting a multi-provider or multi-site practice model.
  • Bachelor’s degree.
  • Experience interpreting financial statements and operational data to inform business decisions.
  • Familiarity with practice management systems.

Responsibilities

  • Lead by example to foster a supportive, accountable, high-achieving team culture.
  • Promote outstanding patient experiences, employee engagement, and provider satisfaction.
  • Manage daily administrative and clinical operations, including scheduling, staffing, insurance verification, and workflow efficiency.
  • Create, implement, and maintain practice policies and procedures.
  • Develop staffing schedules based on patient volume and business needs.
  • Become a subject matter expert in the practice management system.
  • Partner with Human Resources on recruiting, onboarding, staff development, performance reviews, and personnel needs.
  • Train and coach team members in coordination with the operations team and HR.
  • Oversee inventory, supply ordering, and vendor coordination with procurement.
  • Manage invoices and contribute to financial planning and budget oversight.
  • Work with the Revenue Cycle team to help meet reimbursement targets.
  • Support credentialing by gathering physician documentation as required.
  • Represent the practice in the local community and build referral relationships with general dentists and specialists.
  • Ensure the clinic is clean, organized, and professionally presented.
  • Plan and facilitate regular team meetings and attend manager roundtables and trainings.
  • Conduct regular one-on-one meetings to coach team members, support their development, and identify growth opportunities.
  • Establish goals, measure performance, and develop systems and processes that support practice growth.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Paid time off (PTO)
  • 401(k) with company match
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