Practice Manager - Primary Care West Haven - Milford

PACT and PACT MSOMilford, CT
Onsite

About The Position

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere. PACT MSO has a busy Internal Medicine Group that is seeking a Practice Manager. The position is Monday through Friday. We currently have an opening in Milford. The Managers oversees the operations, staff, and productivity for a division or department.

Requirements

  • High School Diploma or equivalent
  • Minimum five (5) years Primary Care Medical Practice Management.
  • Excellent oral and written communication skills.
  • Excellent analytical skills.
  • High degree of initiative, judgment and discretion.
  • Ability to lead and coach other staff members, while simultaneously functioning as member of a team.
  • Proven ability to integrate priorities and deadlines.
  • Must function well under pressure, with the ability to multitask, paying close attention to detail.
  • Must be computer literate and familiar with MS Office and EMR software.

Responsibilities

  • Lead and manage employees in the department or division
  • Resolve complex issues that relate to patient, operations, and work flow.
  • Resolves continued issues by creating and developing processes that adapt to changes
  • Reviews and ensures that processes are update with current business demands.
  • Creates and implements new processes to better the practice in all areas i.e. work flow, patient flow, billing, etc.
  • Oversees facilities and staff.
  • Creates trainings and standard operating procedures.
  • Ensures staff is trained in daily operations and performs duties when necessary to maintain practice operations.
  • Responsible for holding staff accountable, and providing them with training so they are capable of providing high quality patient care.
  • Schedules staff to ensure each location has appropriate coverage, if applicable
  • Manages physician schedules to ensure appropriate coverage of patients and hospitals, if applicable.
  • Conducts and prepares monthly staff meetings
  • Conducts and prepares monthly partner meetings.
  • Reviews and approves employee time cards and ensures accuracy.
  • Reviews monthly financial reports for accuracy before preparing monthly partner reports.
  • Involved in preparing yearly financial budget and reviewing monthly to ensure maintaining budget.
  • Performs daily close of copays – reconciles with EMR and makes weekly bank deposits.
  • Reviews monthly A/R and addresses any variances.
  • Approves and coordinates payables
  • Provides yearly performance appraisals of all non-provider staff.
  • Addresses and resolves all provider issues and concerns

Benefits

  • health benefits
  • paid time off
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