Team Lead - Primary Care West Haven
About The Position
PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere. PACT MSO has a busy Internal Medicine Group with multiple locations is seeking a Team Lead. The hours are Monday through Friday 8:30am to 5:00pm. The position is located primarily in West Haven and New Haven but may float to office locations in Milford, Guilford, Wallingford and Cheshire as needed. The Team Lead handles daily work flow, schedules, and issues within a department.
Requirements
- Full understanding of department work flow, systems, and procedures
- Communicates directly and clearly
- Demonstrated knowledge of computers
- High school diploma or equivalent
- 5 years of experience in the department or similar department
Responsibilities
- Point person for the department including answering questions and inquiries from employees in the department, outside the department, patients, etc.
- Resolves daily workflow issues
- Train employees in the department
- Maintain training materials and process / procedures
- Reminds employees of policy and procedures
Benefits
- health benefits
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
