Practice Manager
About The Position
The Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations. The role oversees excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access, financial stewardship and budget management, caregiver engagement, and growth. The Practice Manager makes employment decisions, including hiring, performance evaluations, coaching, and corrective action, and supports ancillary services such as human resources and information systems. The manager typically collaborates with 5 to 13 physicians and/or APPs and 12 to 30 caregivers, and oversees approximately 1 to 4 clinics. The role may manage multiple specialties across a market, potentially requiring travel, and may oversee up to 3 direct leader reports, supporting their development.
Requirements
- Leadership experience and demonstrated ability to inspire and motivate others and create a culture of accountability and teaming.
- Ability to develop a vision for the practice and execute plans to achieve it.
- Experience working in a matrixed organization and ability to influence non-direct reports to meet department goals.
- Demonstrated effective communication and interpersonal relations skills.
- Demonstrated ability to direct, supervise, and coach front office staff.
- Strong computer skills, including proficiency in word processing, spreadsheets, and advanced computer applications such as databases or presentations.
- Ability to problem-solve and address issues raised by physicians, employees, and patients.
- Experience managing a department budget.
Nice To Haves
- Bachelor's degree in a related field.
- Two years of leadership experience in a healthcare setting.
Responsibilities
- Lead ambulatory care operations and foster a culture of accountability.
- Oversee patient and caregiver safety, quality assurance, patient experience, equity, and patient access to care.
- Manage financial stewardship, including the department budget, and support practice growth.
- Make employment decisions, including hiring, performance evaluations, coaching, and corrective action.
- Support ancillary services, including human resources and information systems.
- Develop a vision for the practice and execute plans to achieve it.
- Direct, supervise, and coach front office staff.
- Influence non-direct reports to meet department goals.
- Lead and foster the development of direct leader reports.
Benefits
- A generous benefits package covering programs to support well-being and a sustainable culture of wellness.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
