Practice Manager

SENTA Partners • Lugoff, SC

22d

About The Position

The Practice Manager is responsible for the day-to-day operations of the allergy clinic and for ensuring it is staffed by capable, trained, and self-motivated team members and doctors who demonstrate the company’s purpose and mission. The role is responsible for the practice’s profit and loss and its overall success in the local market.

The manager directs clinic operations, supports doctors and staff, oversees employee hiring and performance, and helps maintain policies, procedures, and training programs. The role also reviews operational reports, identifies opportunities to improve efficiency and control costs, supports community marketing events, helps resolve customer service issues, and ensures compliance with applicable laws, regulations, and company policies.

Requirements

• Minimum of 3 years working in a clinic setting.

Nice To Haves

• Bachelor’s degree strongly preferred.
• Medical Assistant certification (CMA, RMA, or CCMA) or equivalent training preferred.
• Minimum of 2 years in a management or leadership capacity preferred.

Responsibilities

• Direct and supervise employees engaged in front- and back-office operations.
• Build relationships of trust between the doctors, staff, and company, and advocate for their needs.
• Plan and prepare work schedules with the doctor and assign employees to specific duties.
• Hire, train, and evaluate clinic employees in consultation with Human Resources and the doctors.
• Manage employee performance, including employment separations, in consultation with Human Resources and the doctor.
• Assist in developing and maintaining policies, procedures, and training programs for the center.
• Prepare and review operational reports and schedules to ensure accuracy and efficiency and support quality patient care.
• Recommend cost-saving methods to improve clinic efficiency.
• Provide marketing support by conducting events that present information and education about specialty services to customers and the community.
• Support doctors in identifying and resolving customer service problems.
• Participate in subordinates’ work to facilitate productivity and customer service or address difficult aspects of work.
• Ensure compliance with applicable government laws, rules, regulations, and company policies and procedures.
• Perform other duties as assigned.

Benefits

• Comprehensive health benefits, including medical, dental, and vision.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Short- and long-term disability.
• Holidays and paid time off (PTO).
• Employee Assistance Program (EAP).
• Retirement contribution program with 401(k) match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager