Practice Manager - Multi-Clinic Operations

AllCare Georgia•Alpharetta, GA

1d•Onsite

About The Position

AllCare is hiring a Practice Manager to provide hands-on operational oversight across multiple Primary/Immediate Care centers in the Atlanta metro market. The role owns clinic-level business performance and operational success, including utilization, quality, patient experience, and profitability. The Practice Manager monitors revenue and operational KPIs, manages clinic budgets and monthly performance against targets, identifies operational and growth opportunities, and partners with central teams to improve scheduling, patient throughput, provider utilization, and revenue cycle management. The Practice Manager directly leads non-provider clinic teams, including Medical Assistants and center staff, through hiring, coaching, and performance management. The role is the center-level point of contact for providers on operational issues and performance concerns, and is responsible for staffing coverage, workflows, supplies and inventory, compliance, and patient escalations. The position requires on-site work in clinics and travel between assigned locations, up to approximately 90% of the time. AllCare operates seven days a week and on some holidays. Practice Managers are expected to be on-site on weekdays and share rotating weekend coverage with the broader Practice Manager team. This is a hands-on role in a growing company, requiring ownership, comfort with ambiguity, and readiness to help develop and implement policies and standard work. In the first 60–90 days, success includes stabilizing staffing and schedules, implementing consistent workflows, setting clear performance expectations, improving team morale, reducing avoidable issues and patient escalations, and improving operational KPIs.

Requirements

At least 3 years of people leadership experience; healthcare experience is strongly preferred.
Ability to run payroll and scheduling rhythms, hold teams accountable, and handle ambiguity.
Organized, meticulous, and comfortable working in a fast-paced environment.
Working knowledge of EMR systems and strong computer skills, including the Microsoft suite.
Understanding of HIPAA, OSHA, and infection-control basics, with the ability to enforce standards consistently.

Nice To Haves

Healthcare experience.
Medical Assistant or other clinical background.

Responsibilities

Oversee operations across multiple Primary/Immediate Care centers, including utilization, quality, patient experience, and profitability.
Own clinic business performance and operational success.
Monitor and drive clinic-level revenue and operational KPIs.
Manage practice budgets, monitor monthly performance against targets, and escalate risks and variances.
Identify operational and growth opportunities to improve clinic performance.
Partner with central teams to improve scheduling, patient throughput, provider utilization, and center-level revenue cycle management processes.
Hire, coach, and manage the performance of non-provider clinic teams, including Medical Assistants and center staff.
Serve as the direct point of contact for providers regarding center-level operational issues, concerns, and clinic performance.
Oversee clinic execution, including scheduling coverage, workflows, supplies and inventory, HIPAA/OSHA compliance, and patient escalations.
Partner with providers and operations leadership to resolve problems quickly and maintain consistent care delivery across sites.
Work on-site in clinics and travel between assigned clinics.
Participate in rotating weekend coverage with the broader Practice Manager team.